by Crisglen John P. Villegas

​MUNTINLUPA CITY, Philippines- Personiv, a global business process (BPO) outsourcing provider to many leading brands, have recently made a name for themselves in the history of Lean Six Sigma in the Philippines. Officially, in January 23, 2017, everyone in Personiv’s Management Committee was certified and became one of the few companies to reach a certification rate of 100% for an in-house Six Sigma Green Belt Program.

by Crisglen John P. Villegas

MAKATI CITY, Philippines- November 25, 2016, Last day of Six Sigma PH’s MEGA Green Belt class, Veronica Gamboa, gained her Six Sigma Green Belt certification after helping De La Salle – College of Saint Benilde decrease the processing time of their manual academic advising process of three programs in Benilde – Saving a lot of precious hours for both students and Academic Advisers.

"Always have an end in mind. One step at a time." - Veronica, CSSGB

Veronica originally aimed only to cut the processing time by half. However, eventually she revealed in her testimonial that her project yielded even greater results. Of course, she also mentioned the struggles that she faced on her way to the Green Belt title and how she was able to overcome it all. 

The graduating class were fortunate enough to bring home a handful of things which can be helpful once they start conducting their own projects. Of course, such things should be shared to everyone! So, further this article is our one-on-one interview with Veronica. Go ahead, gather some tips and Be Inspired!

     Q. What prompted you to take the Six Sigma Workshop?  

     A. This is part of our professional development program in the College with an intention to impart this knowledge to the students.

     Q. What Prompted you to start your project?

     A. There was a need to improve the processing time in the manual academic advising because of the long lines in our office and our students wait for a long time.

     Q. What was your project about?

     A. My project is the manual academic advising process of three (3) programs in Benilde. The goal was to improve the processing time from 5 minutes to 2.5 minutes.

     Q. How was it like for you, starting up and executing your own project?

     A. The data gathering was quite hard because I had to conduct surveys to determine what process I can focus on. Having an end in mind is what is important.

     Q. What were the results of your project?

     Due to the brainstorming with the academic advisers and changes in process, the processing time improved from 5 minutes to 1.5 minutes.

     Q. What was the impact of being a certified Six Sigma Black Belt to you as an individual?

     A. The biggest impact of the certification is that I am more equipped to teach the concepts and applications to my students.

     Q. What would be your message to those who are currently taking / planning to take the Green Belt Program or those who are currently conducting their own projects?

     A. Always have an end in mind. One step at a time.

To be certified in Six Sigma, one has to complete an actual Six Sigma project and apply process improvement tools, methodology and techniques learned in class.  "That's one reason why companies give high value for Certified Six Sigma individuals.  One does not just attend a program and receive his certification, but has to successfully apply and show proper use of tools and methodology with actual work processes.  One has to earn his Six Sigma certification," Tuozo said.  "If you attend our Six Sigma programs, unlike other training providers, you get continuous support after the program, for no additional cost.  You'll be assigned a Black Belt to help you complete your project," Tuozo added.

There you have it! We hope that you were inspired by Veronica’s story, for similar reads, you can follow this blog or visit us regularly at www.6sigmaph.com/blogs.
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Be Inspired, Be Awesome!

We would like to hear from you too! If you have any questions you want to ask us or these newly certified professionals, Email us at ask@6sigmaph.com. 

by Crisglen John P. Villegas

MAKATI CITY, Philippines- November 25, 2016, Last day of Six Sigma PH’s MEGA Green Belt class, Robelene de Pili, gained her Six Sigma Green Belt certification after bringing 265% sales increase to Mary & Martha’s Kitchen, Also leading to an annualized cost savings of Php142,980.00.

In her speech, Roby shared her journey starting from her training, which was way back 2014 up to her certification. She shared how much having the certification mean to her, and what motivated her to pursue and finally take home the Green Belt title. She even shared some tips to inspire the class to complete their certification.

Of course, we couldn’t let the good news be confined in the walls of the venue; it had to be shared! So, further this article is our one-on-one interview with Robelene. Go ahead, gather some tips and Be Inspired!

     Q. What prompted you to take the Six Sigma Workshop?  

     A. Personal growth and career growth prompted me to explore Six Sigma training. I came across iAcademy which offered the training back in 2014. Through my personal savings, I took the training and equipped myself for possible projects.

     Q. What prompted you to start your project?

     A. My desire to complete my certification was my driving force to start my project. Although I was faced with a lot of huge roadblocks, I didn’t let them beat me to my certification. It took me 2 years to complete my certification and I was ecstatic to finally achieved my certification.

     Q. What was your project about?

     A. My project was about the reduction of defects (late food deliveries) of Mary & Martha’s Kitchen in Makati area. With the very tight competition in the food industry, food delivery has brought the competition a level higher. With this in mind, MMK introduced food delivery in 2016 but has experienced a lot of late deliveries in Makati area.

     Q. How was it like for you, starting up and executing your own project?

     A. It was hard at first. I tried to start with different projects but restrictions would always come in my way. But I would always remind myself why I enrolled in the first place. Until I embraced the fact that Six Sigma is applicable in all industry, big or small. 

     Q. What were the results of your project?

     A. The results were great! The sales increased and customer satisfaction got even better.

     Q. What would be your message to those who are currently taking / planning to take the Green Belt Program or those who are currently conducting their own projects?

     A. For those who are taking the Six Sigma Green Belt program, congratulations because you are already a step ahead of your challenges. When you are faced with difficult situations and roadblocks in completing your projects and certification, look back to what this training really meant for you. Like my former boss said, “Pay your tuition once”. Do what it takes to complete your certification, never let frustrations and disappointments weigh you down. Prayer and perseverance helped me achieved this long-awaited certification.

There you have it! We hope that you were inspired by Roby's story, for more similar reads, you can follow this blog or visit us regularly at www.6sigmaph.com/blogs.

Be Inspired, Be Awesome!

We would like to hear from you too! If you have any questions you want to ask us or these newly certified professionals, Email us at ask@6sigmaph.com. 

MAKATI CITY, Philippines- November 25, 2016, Last day of Six Sigma PH’s MEGA Green Belt class, Josie Nablo, gained her Six Sigma Green Belt certification after bringing a mega revenue increase of 3,189,900 Pesos (65,100 USD) to OSM Maritime Services.  

On the day of her certification, Josie shared a short testimonial in front of the graduating Green Belt class. Inspiring the current class to do their project as early as possible to, as she said, maintain the fire in their bellies, which will help them utilize the tools and learning from the program properly. She shared a few tips on how to overcome struggles, how to sell your project so people will support it, and a few key things that can help as one goes deeper into completing his project.

Of course, such learnings from a certified individual must not be kept as a secret, it need to be shared to everyone! So if you’re one of the passionate Filipino professionals determined to achieve growth and improve your credentials, then you’re at the right place! Further this article is our one-on-one interview with Josie, where you can learn a couple of things that can help you in your own journey.

Go ahead, Be Inspired!

     Q. What prompted you to take the Six Sigma Workshop? 

     A. As a manager, part of my task is to make sure that my department constantly evolves and improve, I can only guide my team if I have this formal training which is the reason why I took Six Sigma Green Belt.

     Q. What Prompted you to start your project?

     A. For three years, It always been my dream to attend this certification Program, at first, I was waiting for the company sponsorship, however, It did not happened based on my set waiting period. I then decided to pursue it and took the workshop last April 2016.  

     Q. What was your project about?

     A. My Project is about the reduction of processing lead-time of purchase requisition from 9days to 6days.

     Q. How was it like for you, starting up and executing your own project?

     A. It was difficult at first because there are a lot of possible causes of the problem. Also factual data are very general. I can’t even do Pareto analysis to further analyze the causes of the problem.

     Q. What were the results of your project?

     A. To address the concern regarding data availability and to come up with the real cause of the problem and actions to be done to solve this, I have created a team which comprises of representatives from different teams. We have discussed problems and possible solution and came up with the best one. We have implemented the action items and target to have 100% completion end of 2016.

     Q. What would be your message to those who are currently taking / planning to take the Green Belt Program or those who are currently conducting their own projects?
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     A. My message are as follows:
     1. Immediately start your project so you can maintain fire in your belly to finish your project. The longer you procrastinate the lesser the chance you can finish your project as you might forget some of the discussion and you might have different priorities later on
     2. Learn also how to be a good sales manager- you should be able to sell your project to the management by focusing on benefits.
     3. Remember that we are project managers - we don’t need to know everything. WE just need to compose a team that will be able to help us find the root cause, generate a detailed report and agree on the action items later on.
     4. Ensure to reward and recognize the members of your project team.

     Q. If there’s anything else that you’d like to share about your experience, what would it be?

      A. Even before I started attending this GB workshop last April 2016, I already have the ënd result in my mind - to be able to become a Certified Six Sigma Green Belt within 2016. As this is under my personal account, I need to do the project after office hours and during weekends, get support from my colleagues and reward them from my personal pocket as well but that does not hinder me to stay focus on my objective. Luckily, I was able to achieve it.

There you have it! We hope that you were inspired by Josie’s story. For more similar reads, you can follow this blog or visit us regularly at www.6sigmaph.com/blogs.

Be Inspired, Be Awesome!
​
We would like to hear from you too! If you have any questions you want to ask us or these newly certified professionals, Email us at ask@6sigmaph.com.