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Blame the process NOT the person.

7/29/2013

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Despicable Job Interviews

7/24/2013

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Like me, I know many of you, both fresh graduates and experienced professionals experience heightened levels of anxieties, from the time you hit the “send” button to confirm your attendance, up to the first few minutes of your job interviews.

I attended interview sessions countless of times.  I went for jobs I like and I don’t like hoping to learn something new each time I answer a barrage of questions.  When I was a newbie, I read a lot of articles on “how-to” and “how-not-to” answer interview questions.  I focused only on “the questions” and failed to realize that what’s more important is to know who will be on the other end of the table, reasons why he will be there, and on the interview, his non-verbal communications which present his mood on that specific place and time.

According to the cliché, knowing the “enemy” (replace by “interviewer’ if attending an interview) is winning half the battle.  I cannot agree more. 

After watching Despicable Me 2, I saw similar traits of its characters to many of the interviewers I have faced.  Let’s take a look and tell me if you recognize some:

(Spoiler Alert:  Do not read if you haven’t watched Despicable Me 2.  As of publish date of this blog post, I wonder who hasn’t?).  All rights reserved and own by Universal Pictures.
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Gru

He is the main protagonist in the Despicable Me 2 movie.  He dreamt of becoming the world’s number 1 villain, to get the attention of her mother who has been ignoring him since his childhood days.

I have met a lot of Gru-like-interviewers, not because they’re also planning to steal the moon, or were neglected by their moms, but because at first, they seemed sneaky and somewhat cold hearted.  Despite this first impressions, these Gru-like-interviewers were kind-hearted.  Just ask the right questions at the right time, and you’ll get to see the soft spot of these Gru-like-interviewers. 

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Eduardo (El Macho)

Eduardo Perez, aka El Macho, is the main antagonist in Despicable Me 2.  Hi is the famous super villain El Macho, who faked his death 20 years ago, with a story that he strapped 12 tons of TNT on himself and rode a shark into an exploding volcano.

El Macho-like-interviewers are the exact opposites of Gru-like-interviewers.  They look charming and adorable on the outside, but behind the endearing smile, lies a hidden agenda- to take over the world. 

So how do you deal with El macho interviewers?  Be honest, direct, and not sugar coat your questions and answers.  State your expectations as clearly as possible.  Still, the best way is to research about these persons and get feedback from a common friend.  I repeat, knowing your enemy is winning half the battle.

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El Polito

El Polito is Eduardo’s pet chicken and the supporting antagonist in Despicable Me 2.  According to Eduardo, El Polito is usually friendly but if she recognizes intruders, she goes crazy on them.

Similarly, El Polito interviewers are very loyal to their organization.  Any hint of disrespect to them, their colleagues, or to their company would bring them to their defensive stance and would probably place your application folder to the kept-for-future-reference.

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Agnes Gru

Agnes is one of Gru’s adopted 3 daughters, with Margo and Edith.  She is innocent and naïve, likes unicorns, and loves Gru very much.

Agnes interviewers are the fresh-out-of-college recruitment personnel.  You usually face them on the first few series of interviews.  Due to lack of experience, their questions are usually canned.  Project confidence, answer their questions carefully, and do not attempt to bring-in the technical discussions to time, because their only goal is to validate what’s written on your resume.

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Antonio

Antonio is the son of Eduardo and the love interest of Margo Gru.  He is smooth, sassy, and apparently lazy- he dreams of playing video games for a living.

For ladies, be careful with Antonio-like-interviewers who ask for your mobile numbers during the interview (your contact information, even your address is on your CV, duh!).

Answer questions on a professional manner, and politely decline too personal questions or those not related to the work you are applying for.

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The Minions

Minions are artificial beings, henchmen of Gru and fiercely loyal to him, with similar size and shape, but with features to tell them apart.

“They are impulsive creatures with little self-control, but with a wide-eyed wonder and odd innocence that endears them to viewers and makes them relatable.” (http://despicableme.wikia.com/wiki/The_Minions)

Minion-like-interviewers give color and inject some humor to the usually stressful interview process.  We do not classify them as minion-like because they are dumb and odd, but they make the environment light and fun.  Though that’s the case, always be respectful and professional.  A witty remark to hitch-hike on an idea of minion-like-interviewers would show you are on the same wavelength and give you the rapport you need.

Points to remember

Regardless of what type you classify your interviewers, being respectful, professional, presenting yourself and your skills well, and doing your homework to know who your interviewers are and what they want, will make your interview experience desirable and not despicable.

This blog post is dedicated to the late Mr. Francisco Miraflor, who used to celebrate his birthday today, July 24.  He was a great entrepreneur,  superb chef, war veteran, loving father of my mom, and a caring grand father to more than 50 grand children and great grand children.
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How to Focus your Change Management Strategy

7/17/2013

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Could you share some of the change management strategies you use in your organization, to make a project/ process improvement project successful?
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6 Sigma PH goes to University Belt- Manila

7/12/2013

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FEU- Manila, Philippines ---  6sigmaPH.com visited Manila's University Belt last July 11, 2013, at Far Eastern University, to promote the Six Sigma discipline.  More than 100 graduating B.S. in Industrial Engineering students from Far Eastern University- EAC, Rizal Technological University and Polytechnic University of the Philippines attended the Six Sigma Overview.

Rex Tuozo, Six Sigma Master Black Belt, author of the 1st Six Sigma Book in the Philippines, and Six Sigma Program Director of iAcademy, covered three topics: Six Sigma Overview, Case Study of an actual Six Sigma project, and Six Sigma career for Industrial Engineers.

"I am honored to promote Lean Six Sigma to the future managers and leaders of our country.  For both government institutions and private companies, we all see and experience process delays and defects which translate to waste of time, resources and money of our people and our country.  Lean Six Sigma is one key in reducing these cost of poor quality, and it's good to instill the importance of 'quality' to the future of the Philippines," Tuozo said.


==========================================
Interested with Lean Six Sigma, and how can it help your company, business, school/ university? 

Invite 6 Sigma PH. 
Send us an e-mail:  ask@6sigmaPH.com

www.6sigmaPH.com
Our mission is to make Six Sigma practical, affordable, and effective.
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The 4th Six Sigma & Process Improvement Conference 2013

7/12/2013

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The 4th Six Sigma and Process Improvement Conference 2013
Reserve Your Seats, Now! Call: 8960639, 8960637, email: norelyn@fmi.com.ph
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The 4th Six Sigma and Process Improvement Conference 2013
Reserve Your Seats, Now! Call: 8960639, 8960637, email: norelyn@fmi.com.ph
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This is How we Define Excellence.  What is Excellence to you?

7/9/2013

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iAcademy completes its first Lean Six Sigma Certification Program (Wave 1)

7/6/2013

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Makati City-   iAcademy School for Continuing Education completed its 1st Wave of Lean Six Sigma Green Belt Certification Program last July 6, 2013, at iAcademy Building, Ayala Avenue Makati City. 

Day 1 is equivalent to a Lean Six Sigma Yellow Belt class, where participants learn the overview of Lean Six Sigma methodology and tools through hands-on games and exercises.  A more intensive learning of Lean Six Sigma tools and methodology are covered for days 2 to 4, including Minitab follow-along (Statistical software).

According to Rex Jayson Tuozo, Certified Six Sigma Master Black Belt and Lean Six Sigma Program Director of iAcademy, he designed the program to teach Lean Six Sigma concepts and tools as simple as possible.  "This is not your usual Lean Six Sigma class.  I want to make Six Sigma as practical as possible, so that even a none math major would enjoy statistics regardless of industry (Service, BPO, Manufacturing, etc.).  I use the Experiential learning method and employ hands-on activities, group exercises, games and simulation so that all attendees would learn through experience and have fun.  Aside from the technical aspect of Six Sigma, participants also learn soft skills like presentation, group facilitation and change management."

TESTIMONIALS:
"The program made me understand more what Lean Six Sigma is and how to apply it to my work.  Very practical, enlightening and we had a lot of fun.  Thank you."

King Guerrero
Technical Department Manager
Pioneer Electronics Philippines
Zamony Venture Corp.
Konzert
"The Lean Six Sigma Green Belt training of iAcademy conducted by Rex Tuozo was very exciting.  It gave me a different perspective on how to look at process defects and how to improve the process using a scientific methodology of DMAIC.  This would benefit all stakeholders including the company, the customer and employees.

Giovanni Bautista
Shift Manager
Equinox Virtual Solutions

The next Lean Six Sigma Green Belt class (Wave 2) shall be on August 24, 31, September 7 and 14
Four Saturdays.  We are listening to the voice of our customers :)
Training investment fee is P35,000.  For details, please e-mail ask@6sigmaPH.com
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What really is the goal of Six Sigma?

7/5/2013

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Quality Control vs Quality Assurance

7/3/2013

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Quality Control (QC) prevents defective products to be out from your plant so your customers could not get their hands on it. 

But would it be better if there are no defects in the first place?

No rework, no defective expenses.  That's Quality Assurance (QA).
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    Rex Jayson Tuozo "The Six Sigma Guy"

    Rex is a Six Sigma Trainer and Consultant, theater performer, Suits & Game of Thrones fan, and the author of the 1st Six Sigma book in the Philippines

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