I always tell this to my friends (most specially executives and hiring managers):


"If someone introduced himself to you as a Six Sigma Black Belt, and says 'I can solve your problems at work using Six Sigma.'" DO NOT believe him, and do not hire that person.


I make sure that all my Six Sigma students understand this point: The real Six Sigma practitioners are expert facilitators.  Six Sigma professionals are indeed skillful with process improvement tools and methodology, and are competent using statistical and graphical analysis using Minitab, but at the end of the day, it will be the process owners  who will analyze for root causes and develop and implement solutions that will address the problem.  Your main role as a Six Sigma Black Belt is to pick the correct tools in your Six Sigma toolbox, and facilitate the discussions.  You are there as a coach, and not as the "star" player.  You guide them through the DMAIC methodology, and explain how to read graphs and statistics.  


AND MOST IMPORTANTLY, make things simple.  Make things practical.  Do not use complicated statistics just to show-off and feed your egos.  Make your team members feel smarter.  By doing that, not only you help them solve their problems and make their lives easier, they will also start to think you're the brightest person without exerting effort.  Trust me :)


Do you want to know the salary of Six Sigma certified individuals in the Philippines?  CLICK our previous blog post:
http://www.6sigmaph.com/blog/salary-of-a-six-sigma-green-black-belt-in-the-philippin

If you want to start your Lean Six Sigma Journey, view ourTRAINING page and TESTIMONIALS



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Who then are the process owners?
Process owners are the persons who are doing the process on a day-to-day basis, and not just the supervisors and managers.  They are the blood of your operations.  Your operators, your processors, your analysts, your call center agents.  Those who perform and do the process.

In relation to this short article, I would like to share this Power Point Presentation (Credits to Idea Champions)

Photos by Bal Censon

MAKATI, Philippines- Lean Six Sigma Program Director Rex Jayson Tuozo delivers a Six Sigma White Belt program for MBA students of De La Salle University- Graduate School of Business.  The program is part of the Organizational Development class, an elective course offered to senior MBA students.  "Managers does not exist only to manage the process, but also improve the process.  Lean Six Sigma empowers managers to improve process, be more efficient and reduce defects which in turn will produce significant cost savings," Tuozo said.

Whether you like it or not, ready or not, ASEAN integration is looming in the distant future.  How will it effect leaders in the market place?  How will it affect the small players?  How will an open economy, and no job permit required, affect Filipino professionals who are already in a cut-throat competition with very limited jobs, when very good foreign nationals start swarming in the job market?  

These are few questions that look like threats but can also be opportunities.  But how to do you transform it from threats to opportunities?  The answer, PREPARATION.  Sadly, we have this Filipino culture of last-minute syndrome, like beating the red light.  The good news is, we still have a year and a half to start preparing.  Make our processes more efficient, more effective and reduce the cost of poor quality where we experience cash leaks.  Lean Six Sigma is an effective organizational program to do that.

For individuals, up-skilling is the best preparation you can make.  Take continuing education classes, and certification programs that you make your CV stand-out and make you 10 steps ahead from others.

Visit this page and see available Lean Six Sigma Certification Programs: 
http://www.6sigmaph.com/training.html



ASEAN Integration: Tale of the tape
Yes we know, in terms of height, we are on the bottom of the list.  We maybe short in stature but Filipinos are the best and the brightest.  Do you agree?  


Share other preparation ideas on the comments box below, to help our co-Filipino professionals.

AS the Philippines prepares to be globally competitive as we draw closer to the forthcoming ASEAN Integration, iACADEMY School of Continuing Education (iSCE) aims to provide working professionals and companies a significant advantage by helping them transform and succeed in the global economy.
 
With the launch of two new centers of excellence-- The Center for Process Improvement (CPI) and The Center for Organizational Transformation (COT), business organizations will exceedingly benefit by maximizing productivity, cutting costs, reducing wastes and improving over-all performance.
 
The four valuable programs under CPI that deliver process efficiency are Lean Six Sigma, Change Management, Project Management and ITIL. COT programs on the other hand deal with Strategy for
 
Transforming Organizations, Strategy Execution, People Agenda Transformation and Essential Skills in Transformation.
 
These high-quality, relevant and complimentary programs are conducted by our experienced, practicing professional facilitators, and are available for public as well as on-site runs to tailor-fit every organization’s needs and goals. 
 
iSCE facilitators have extensive experience broadly across the industry, from finance, engineering, manufacturing, R&D, shared services and IT. Their practical approach to competency development differentiates iSCE from other schools.
 
Jordan Imutan has an illustrious career in IT, banking, operations and project management. With over 20 years of international experience working in the largest commercial bank in the Middle East – The National Commercial Bank, Jordan was tasked to set-up and eventually become the Head of the Project Management Office to manage critical programs. One of his programs was composed of 17 projects that reduced the bank’s operating cost by 2 billion pesos/ year. Soon after he became Vice President- Head of Strategy and Transformation wherein he conducted programs in People and Leadership Development that covered a wide spectrum from Nine-box grid to Management by Objectives (MBO.) 
 
Rex Jayson Tuozo is a member of the American Society for Training and Development and Board of Trustee of Philippine Society for Training and Development. He is a Lean Six Sigma Program Director and a Quality Consultant. He coaches, trains, mentors senior professionals with process improvement tools and methodologies for Lean Six Sigma Yellow Belt, Green Belt, Black Belt programs. He holds a degree in Industrial Engineering from De La Salle University- Dasmariñas and is currently pursuing a dual degree program on MBA-Juris Doctor at DLSU & FEU Institute of Law.
 
Alan Gosiengfiao is a Principal Consultant of Sinag Solutions. He has 15 years’ experience in IT Data Management and Governance and Business Intelligence with strong subject matter expertise in Sales and Distribution in the Fast Moving Consumer Goods (FMCG) industry. He is a proven leader working on national, regional and global projects and was chosen to be part of the elite Flow (Special Projects) team of Procter & Gamble to work on the highest priority initiatives of the company. He is also a corporate trainer of Leading Effective Meetings, Effective Presentation, Project Management and Application Management. He is also the CEO of myChild- an Education CRM application & recent winner of Ideaspace (innovation- start-up contest sponsored by the MVP group of companies). 
 
To learn more about iSCE’s new programs, please attend the “Future-proof your Career and Business” Learning Event on August 7, 2014, 6-9pm at the iACADEMY Building, Buendia-HV Dela Costa St., Salcedo Village, Makati City. Admission is free.

- See more at: http://www.malaya.com.ph/business-news/living/isce-your-partner-success-global-economy#sthash.kbrqmMmc.dpuf

By Doug Hess
Communications and Training Manager at iSqFt
Originally posted on: 
https://www.linkedin.com/today/post/article/20140719214545-11156095-is-your-company-doing-training-wrong?trk=tod-home-art-list-large_0


With the better part of two decades of training and development under my belt, I've learned a few things about it. For instance, I know that:

1. The goal of training should be new skills or behavior modification; if it's about information it's called teaching.
2. Typically, the most effective training is also fun.
3. The credibility, demeanor, and presence of a trainer matters. A lot.
4. Great training provides behaviors and skills and confirms that people can translate those things into action.
5. Training, by itself--without reinforcement and follow-up--is nearly worthless.
6. Most companies don't understand #5.

Training is not an event, it is a process. The training session is the beginning of that process. Here's why.

Imagine visiting a new city. You need to find a restaurant where you and a friend will reconnect. You ask the hotel clerk for directions and he tells you how to get there, turn by turn. You understood everything he said, and could visualize each step. But could you actually get to the restaurant?

Now imagine that the desk clerk asked you to write each step down. Would that help? Now imagine that, after you wrote everything down, the clerk asked you to repeat it all back. How’s your confidence level now?

All this stuff is covered in detail in Bloom’s Taxonomy of Cognitive Levels, which recognizes that there are differences between understanding something, being able to apply it, and then being able to act on it.

When companies ask for “training,” what they often mean is, “Get everyone in a room and tell them what they need to know.” That’s unfortunate because this only sets people up to fail. It’s giving them directions, onceand quickly, asking them if they have any questions about a process they have yet to walk through, and then setting them free.

Effective training, on the other hand, recognizes that that classroom time is just the beginning. It can serve as a foundation, and it allows you to say things like, “Remember when we talked about . . .” but it really is just the start.

The entire process should include these five steps:

1. Explanation and/or exhibition
2. Confirmation through questions
3. Demonstration of ability
4. Lather, rinse, repeat (as necessary)
5. Follow-through

That last step, Follow-through, could include objective measurements (KPIs) that prove ability or compliance, or it could be old fashioned observation. Either way, it shouldn’t be skipped because new behaviors typically require old behaviors to change, and that doesn’t happen quickly, easily, or automatically.

I applaud any company for recognizing the value of training, but all involved must also understand that it’s is a multi-step process. I don’t recommend training without a commitment to all five steps for the same reason I don’t recommend merely telling someone how to perform an appendectomy. First you learn, then you practice, then you get it.

MANILA, Philippines- The 4th Lean Six Sigma Conference in the Philippines held at Hotel Intercontinental Makati City ended with a high note as participants learned best practices and case studies from Six Sigma experts. 

This year's theme is "Improving Customer Satisfaction and Sustaining Business Growth" which focuses on the Voice of the Customer, and how Lean Six Sigma can help companies satisfy customer requirements, reduce defects, and be more profitable.

Rex Tuozo, Master Black Belt of Six Sigma Philippines was the host-moderator of the conference.  He also presented a case study/ actual six sigma project.

Speakers:
Dr. Chandramogan Anamirtham, Ph.D. Dr. Anna Bella Siriban-Manalang, Ph.D. Dr. Alejandro C. Dizon, MD Jeffrey F. Solis Dennis Beng Hui Cecilia ‘Chilly’ C. Lopez Eric John M. Cabrera Bryan Ong Gobaco Analiza D. Aguinaldo Arlene A. Soncuya Rex Jayson M. Tuozo Jeremy Jay V. Lim Franco del Rosario