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WHY Train People to Become Masterful Brainstorming Facilitators?

9/6/2014

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I always tell this to my friends (most specially executives and hiring managers):


"If someone introduced himself to you as a Six Sigma Black Belt, and says 'I can solve your problems at work using Six Sigma.'" DO NOT believe him, and do not hire that person.


I make sure that all my Six Sigma students understand this point: The real Six Sigma practitioners are expert facilitators.  Six Sigma professionals are indeed skillful with process improvement tools and methodology, and are competent using statistical and graphical analysis using Minitab, but at the end of the day, it will be the process owners  who will analyze for root causes and develop and implement solutions that will address the problem.  Your main role as a Six Sigma Black Belt is to pick the correct tools in your Six Sigma toolbox, and facilitate the discussions.  You are there as a coach, and not as the "star" player.  You guide them through the DMAIC methodology, and explain how to read graphs and statistics.  


AND MOST IMPORTANTLY, make things simple.  Make things practical.  Do not use complicated statistics just to show-off and feed your egos.  Make your team members feel smarter.  By doing that, not only you help them solve their problems and make their lives easier, they will also start to think you're the brightest person without exerting effort.  Trust me :)


Do you want to know the salary of Six Sigma certified individuals in the Philippines?  CLICK our previous blog post:
http://www.6sigmaph.com/blog/salary-of-a-six-sigma-green-black-belt-in-the-philippin

If you want to start your Lean Six Sigma Journey, view ourTRAINING page and TESTIMONIALS



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Who then are the process owners?
Process owners are the persons who are doing the process on a day-to-day basis, and not just the supervisors and managers.  They are the blood of your operations.  Your operators, your processors, your analysts, your call center agents.  Those who perform and do the process.




In relation to this short article, I would like to share this Power Point Presentation (Credits to Idea Champions)
whytrainpeopletobecomebrainstormfacilitators-130125115450-phpapp02.ppt
File Size: 1225 kb
File Type: ppt
Download File

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How to Become a Great Trainer?

4/15/2014

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Once or several times in our lives, we have been asked to be in front of a group of people to train them a skill, make them know and understand a new procedure, teach them a new system, or coach them a new role.


If there is only one thing you want to learn to become a great trainer, this quote from Erik Barker would help a lot:

"'Our brains evolved to learn by doing things, not by hearing about them. This is one of the reasons that, for a lot of skills, it’s much better to spend about two thirds of your time testing yourself on it rather than absorbing it. There’s a rule of two thirds. If you want to, say, memorize a passage, it’s better to spend 30 percent of your time reading it, and the other 70 percent of your time testing yourself on that knowledge.

Keep the “Rule of Two-Thirds” in mind. Spend only one third of your time studying.

The other two-thirds of your time you want to be doing the activity. Practicing. Testing yourself.

Get your nose out of that book. Avoid the classroom. Whatever it is you want to be the best at, be doing it.

The closer your practice is to the real thing, the faster you learn."

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PS.  We at Six Sigma Philippines follow the "Rule of Two-Thirds" in our training programs.  We anchor our programs on "experiential learning" to make it practical and effective.  Visit our testimonials and check feedback of our participants. (CLICK HERE)

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How To Become a Great Facilitator

4/6/2014

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I always tell my Six Sigma class that if you meet a Six Sigma Black Belt/ Master Black Belt and tells you that he/ she can solve any of your problems at work, DO NOT BELIEVE that person.  Yes, Six Sigma professionals are expert in Six Sigma methodology, expert in process improvement tools, but at the end of the day, it would be the members of a process improvement team that he leads that will identify the root causes, and identify solutions on how to solve them.  In short, Six Sigma professionals are more of an EXPERT FACILITATORS then expert problem solvers.

How to become a great facilitator?

Being a great facilitator is one critical success factor of a six sigma professional and change agents.  A lot of Six Sigma tools inside the six sigma toolbox are brainstorming techniques.  I'll share an article of M. Ditkoff's Idea Champions, rate yourself on how proficient you are on each of the important traits of a great facilitator:

Then tune into your biggest strength and ask yourself how you can amplify that quality. Then identify your biggest weakness and figure out how you can improve in that arena.

1.CONDUCTOR
A skilled brainstorm facilitator knows how to orchestrate powerfully creative output from a seemingly dissonant group of people. In the conductor mode, the facilitator includes everyone, evokes even the subtlest contributions from the least experienced participant, and demonstrates their commitment to the whole by offering timely feedback to anyone who "gets lost in their own song."

2.ALCHEMIST
A good brainstorm facilitator is able to transmute lead into gold -- or in modern terms -- knows how to help people "get the lead out." This talent requires an element of wizardry -- the ability to see without looking, feel without touching, and intuitively know that within each brainstormer lives a hidden genius just waiting to get out.

3.DANCER
Light on their feet, brainstorm facilitators move gracefully through the process of sparking new ideas. Able to go from the cha-cha to the polka to the whirling dervish spinning of a brainstorm group on fire, savvy facilitators take bold steps when necessary, even when there is no visible ground underfoot. "The path is made by walking on it," is their motto.

4. MAD SCIENTIST
Skillful brainstorm facilitators are bold experimenters, often taking on the crazed (but grandfatherly) look of an Einstein in heat. While respecting the realm of logic and the rational (the ground upon which most scientists build their homes), the enlightened facilitator is willing to throw it all out the window in the hope of triggering a "happy accident" or a quantum leap of thought. Indeed, it is often these discontinuous non-linear moments that produce the kind of breakthroughs that logic can only describe, never elicit itself.

5.DIAMOND CUTTER
Fully recognizing the precious gem of the human imagination (as well as the delicacy required to set it free), the high octave brainstorm facilitator is a craftsman (or craftswoman) par excellence -- focused, precise, and dedicated. Able to get to the heart of the matter in a single stroke without leaving anything or anyone damaged in the process.

6. ACTOR
Brainstorm facilitators are "on stage" whether they like it or not. All eyes are upon them, as well as all the potential critical reviews humanly possible. More often than not, the facilitator's "audience" will only be moved to act (perchance to dream) if they believe the facilitator is completely into his or her role. If the audience does not suspend this kind of disbelief, the play will close early and everyone will be praying for a fire drill or wishing they were back home eating a grilled cheese sandwich.

7.ENVIRONMENTALIST
Brainstorm facilitators are the original recyclers. In their relentless pursuit of possibility, they look for value in places other people see as useless. To the facilitator in full mojo mode, "bad ideas" aren't always bad, only curious indicators that something of untapped value is lurking nearby.

8. OFFICER OF THE LAW
One of the brainstorm facilitator's most important jobs is to enforce "law and order" once the group gets roaring down the open highway of the imagination. This is a fine art -- for in this territory speeding is encouraged, as is running red lights, jaywalking, and occasionally breaking and entering. Just as thieves have their code of honor, however, so too should brainstormers. Indeed, it is the facilitator's task to keep this code intact -- a task made infinitely easier by the ritual declaration of ground rules at the start of a session.''

9.SERVANT
Some brainstorm facilitators, intoxicated by the group energy and their own newly stimulated imagination, use their position as a way to foist their ideas on others -- or worse, manipulate the group into their way of thinking. Oops! Ouch! Aargh! Brainstorm facilitating is a service, not a personal platform. It is supposed to be a selfless act that enables others to arrive at their own solutions -- no matter how different they may be from the facilitator's.

10. STAND-UP COMIC
Humor is one of the brainstorm facilitator's most important tools. It dissolves boundaries, activates the right brain, helps participants get unstuck, and shifts perspective just enough to help everyone open their eyes to new ways of seeing. Trained facilitators are always on the lookout for humorous responses. They know that humor often signals some of the most promising ideas, and that giggles, guffaws, and laughable side-talk frequently indicate a rich vein of possibility to explore. Humor also makes the facilitator much more "likable" which makes the group they are facilitating more amenable to their direction. Ever wonder why the words "Aha!" and "Ha-Ha" are so similar?


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Six Sigma Philippines and iAcademy Complete its Lean Six Sigma Green Belt Certification Program (Wave 3)

12/17/2013

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MAKATI CITY, Philippines-  Six Sigma Philippines in partnership with iAcademy School of Continuing Education, completed its Lean Six Sigma Green Belt Certification Program last December 14, 2013.  The program was attended by managers and professionals from diverse industries like manufacturing, BPO, Call Center, IT, Bank, Service and Insurance. 

Lean Six Sigma Green Belt Certification Program

The Lean Six Sigma Green Belt training is a hands-on workshop with emphasis on: gaining process and product knowledge with critical thinking; reducing variability and non-value added activities, and developing leaders in the organization who are focused on enhancing customer value, decreasing defect rates and wasted efforts, reducing cost and cycle time, and generating business growth and breakthrough improvements.

The Lean Six Sigma methodology is taught with a practical approach and makes use of many in- class examples, simulations, and hands-on exercises to ensure that participants have a working knowledge of the tools. 

Participants in the Lean Six Sigma Green Belt Training learn the basics of the Define, Measure, Analyze, Improve and Control (DMAIC) methodology and tools for achieving better, faster, and lower cost products and processes. Participants who complete the Green Belt training and later wish to expand their knowledge of the DMAIC methodology and tools may continue by enrolling in the Black Belt program.

Testimonials of Participants:
  • It will definitely help me with my projects. This course enables me to understand the six-sigma benefits and application.
  • It's very practical, interesting, specific but flexible.
  • It encourage me to learn six sigma green belt in a simplified and fun manner.
  • It helps me understand the six sigma concept in applying our daily operation in my company.
  • He teaches clearly and he relates the written items with the actual workplace scenario. He shares his projects so we could understand and have an actual sight of what a six-sigma project is being handled and how it looks like.
  • Very enthusiastic and respect ideas and opinions of each other. 
  • Very approachable and knowledgeable.
  • The instructor is very passionate in teaching six sigma. 
  • Starts on time and everyone participates.
  • Well managed, enough resources as needed by the program.
  • Encouraged to do best.
  • Superb as well! One of the best I have ever experienced. 
  • Very good!! :-)
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6sigmaPH.com Launches New Channels for Six Sigma Training and Certification

11/28/2013

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MANILA, Philippines-  Six Sigma Philippines (www.6sigmaPH.com) offers new channels to give options to Filipino professionals aiming to earn a reputable & internationally recognized Six Sigma Certification.

Together with SixSigma.us, a reputable and sought after six sigma training provider and consultancy firm in the US, Six Sigma Philippines now offers Six Sigma eLearning and Apprenticeship programs.  What's good is that students who complete the Green Belt or Black Belt Apprenticeship Programs and examinations shall

There are several ways, or channels, to earn a Six Sigma or Lean Six Sigma Certification.  All channels require hard work and persistence. 

As an added bonus, upon completion of the training and passing the comprehensive final exam, the student shall  also receive PDUs from PMI (Project Management Institute) and CEUs from IACET (International Association for Continuing Education & Training). 

Learning the Six Sigma discipline and applying it to be a change agent is no easy task, but the rewards are all worth it:  generous compensation, promotions, and earning respect form your boss and peers.

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Day 1 of iAcademy's Lean Six Sigma Green Belt Certification Program

9/1/2013

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MAKATI, Philippines-   Lean Six Sigma is now widely used not only by Manufacturing companies, but also other industries including Services, BPO, Telecommunications & IT here in the Philippines.   These industries are equally represented on the ongoing 2nd Six Sigma public run at iAcademy School of Continuing Education. 

The program is based on the recognition that true mastery cannot be gained through instructive learning alone but with hands-on, experiential method.

Also, recognizing the key gap in conventional Six Sigma trainings that tend to only focus on statistical tools, www.6sigmaPH.com has developed a unique working model which ensures that persons to be certified in Six Sigma are competent not only Six Sigma tools and methodologies but also Change Management, Business Process Management, Project Management, Innovation, Presentation and Facilitation Skills.



Our mission is to make Lean Six Sigma practical, affordable and effective

For inquiries on the next public run schedule, or request for in-house training program, please e-mail ask@6sigmaph.com

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6 Sigma PH goes to University Belt- Manila

7/12/2013

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FEU- Manila, Philippines ---  6sigmaPH.com visited Manila's University Belt last July 11, 2013, at Far Eastern University, to promote the Six Sigma discipline.  More than 100 graduating B.S. in Industrial Engineering students from Far Eastern University- EAC, Rizal Technological University and Polytechnic University of the Philippines attended the Six Sigma Overview.

Rex Tuozo, Six Sigma Master Black Belt, author of the 1st Six Sigma Book in the Philippines, and Six Sigma Program Director of iAcademy, covered three topics: Six Sigma Overview, Case Study of an actual Six Sigma project, and Six Sigma career for Industrial Engineers.

"I am honored to promote Lean Six Sigma to the future managers and leaders of our country.  For both government institutions and private companies, we all see and experience process delays and defects which translate to waste of time, resources and money of our people and our country.  Lean Six Sigma is one key in reducing these cost of poor quality, and it's good to instill the importance of 'quality' to the future of the Philippines," Tuozo said.


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Interested with Lean Six Sigma, and how can it help your company, business, school/ university? 

Invite 6 Sigma PH. 
Send us an e-mail:  ask@6sigmaPH.com

www.6sigmaPH.com
Our mission is to make Six Sigma practical, affordable, and effective.
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    Rex Jayson Tuozo "The Six Sigma Guy"

    Rex is a Six Sigma Trainer and Consultant, theater performer, Suits & Game of Thrones fan, and the author of the 1st Six Sigma book in the Philippines

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