Spice Up Your Speaking Presentations
Audio learning for WORKPLACE CHANGE AGENTS: 
Executives, Managers, Six Sigma, Quality & Technical Professionals

Speaking and making presentations are inevitable.  Intelligence and expertise is just half of the equation.  Delivering engaging presentations and effective training programs set the BEST executives, managers, Six Sigma, quality and technical professionals from the rest.

We've all sat through a lifeless presentations, where the speaker barely engages himself/ herself, let alone the whole audience.  If you put audiences to sleep with technical information, design excessive amounts of detailed PowerPoint slides this program is for you. 

SIGN-up now and start creating impact and meaningful change 
Learning investment fee: P 2,000.00

e-mail: ask@6sigmaph.com

By Doug Hess
Communications and Training Manager at iSqFt
Originally posted on: 
https://www.linkedin.com/today/post/article/20140719214545-11156095-is-your-company-doing-training-wrong?trk=tod-home-art-list-large_0


With the better part of two decades of training and development under my belt, I've learned a few things about it. For instance, I know that:

1. The goal of training should be new skills or behavior modification; if it's about information it's called teaching.
2. Typically, the most effective training is also fun.
3. The credibility, demeanor, and presence of a trainer matters. A lot.
4. Great training provides behaviors and skills and confirms that people can translate those things into action.
5. Training, by itself--without reinforcement and follow-up--is nearly worthless.
6. Most companies don't understand #5.

Training is not an event, it is a process. The training session is the beginning of that process. Here's why.

Imagine visiting a new city. You need to find a restaurant where you and a friend will reconnect. You ask the hotel clerk for directions and he tells you how to get there, turn by turn. You understood everything he said, and could visualize each step. But could you actually get to the restaurant?

Now imagine that the desk clerk asked you to write each step down. Would that help? Now imagine that, after you wrote everything down, the clerk asked you to repeat it all back. How’s your confidence level now?

All this stuff is covered in detail in Bloom’s Taxonomy of Cognitive Levels, which recognizes that there are differences between understanding something, being able to apply it, and then being able to act on it.

When companies ask for “training,” what they often mean is, “Get everyone in a room and tell them what they need to know.” That’s unfortunate because this only sets people up to fail. It’s giving them directions, onceand quickly, asking them if they have any questions about a process they have yet to walk through, and then setting them free.

Effective training, on the other hand, recognizes that that classroom time is just the beginning. It can serve as a foundation, and it allows you to say things like, “Remember when we talked about . . .” but it really is just the start.

The entire process should include these five steps:

1. Explanation and/or exhibition
2. Confirmation through questions
3. Demonstration of ability
4. Lather, rinse, repeat (as necessary)
5. Follow-through

That last step, Follow-through, could include objective measurements (KPIs) that prove ability or compliance, or it could be old fashioned observation. Either way, it shouldn’t be skipped because new behaviors typically require old behaviors to change, and that doesn’t happen quickly, easily, or automatically.

I applaud any company for recognizing the value of training, but all involved must also understand that it’s is a multi-step process. I don’t recommend training without a commitment to all five steps for the same reason I don’t recommend merely telling someone how to perform an appendectomy. First you learn, then you practice, then you get it.

Think Lean. Think Process.

'Improving Customer Satisfaction and Sustaining Business Growth'

March 11-12, 2014
Hotel Intercontinental, Makati City, Philippines

Overview

In today's global and highly competitive market, it has become imperative for business to focus on increasing work efficiency, improving quality and cutting costs. Companies must push for greater agility while making use of existing or less resources. This means that 'positive change' is a must for organizations to survive.

The challenge to achieve growth in companies is - to improve customer satisfaction and sustain business performance based on growth targets. Progressive organizations embrace process excellence as a means to achieve these goals. Process excellence helps companies work more efficiently and link business strategy to proper execution. The tools and methodologies that companies use to achieve process excellence may differ but the fundamental goals remain the same: improving work to sustain business performance.

Lean and Process Thinking are right here. The 4th Lean Six Sigma Conference 2014 presents an opportunity to revolutionize your business processes. Find out and discover how you can drive your process management strategies and innovation program closer to your customers. Thought leadership and shared learnings through case studies will inspire you to drive high performance-level after attending this conference.

WHO SHOULD ATTEND

CEOs, Presidents, Managing Directors, General Managers, Business Owners, Entrepreneurs, Senior Level Managers, Process Owners/Analysts, Lean and Six Sigma Practitioners, Strategic Planners, Corporate Planning Executives, and those who are practicing and beginning the journey of business excellence and continuous improvement within the organization.

TOP REASONS TO ATTEND

- Understand Business Process Management and Lean Six Sigma methodologies to drive and sustain organizational performance

- Integrate Lean Six Sigma in your business process

- Know the latest customer thinking strategies

- Learn from Lean Six Sigma project case studies

- Network and learn from Industry Experts and Practitioners

- Leverage on innovation approaches for process excellence

KEY CONFERENCE TOPICS

Day 1, Tuesday, March 11, 2014

1. Lean Thinking as an Improvement Paradigm
2. Aligning Corporate Strategies and Lean Six Sigma Initiatives
3. The 8 Wastes and Defect Reduction
4. Understanding SIPOC and Value Stream Map
5. Improvements = T.I.M.E.
6. The Importance of Voice of the Customer (VOC) to be Embedded in the End-to-End Process
7. Lean Six Sigma as an Application for Continuous Improvement (CI) Program in
Global Finance Operations (Case Study)

Day 2, Wednesday, March 12, 2014

1. Leadership Principles in Driving Process Improvements to Sustain Business Growth
2. Business Process Management (BPM) and Lean Six Sigma Drive Business Transformation
3. Implementing Lean Six Sigma in Healthcare (Case Study)
4. Employee Involvement in Achieving Lean Six Sigma Process Excellence
5. Lean Six Sigma in Financial Services (Case Study)
6. Lean Six Sigma in BPO (Case Study)
7. The DNA of An Innovator

LEARN MORE: http://www.fmi.com.ph/

DISCOUNTS AND PAYMENT SCHEME

PHP 16,000 + VAT for 2 days attendance
US$ 450 + VAT for Foreign Nationals

- Package of 5 Delegates + 1 Free Delegate
- 10% Discount for Past Delegates
- 20% Discount to Academe/Government/Students

Fees are inclusive of snacks, lunch and conference kit

REGISTER NOW!

For Exhibit/Sponsorship/Registration

Call: +632-8960637, 8960639, 8996216
Fax: +632-8960637, 8902101
Email: norelyn@fmi.com.ph

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Application Form - Email: norelyn@fmi.com.ph, Fax: +632-8960637

Yes! Please reserve a seat for me in the 4rd Lean Six Sigma Conference 2014 on March 11-12, 2014.

Name _________________________________________________________
Position _________________________________________________________
Company _________________________________________________________
Address _________________________________________________________
Telephone _________________________________________________________
Fax _________________________________________________________
Email _________________________________________________________
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Please share and pass this Invitation to interested colleagues and friends. Thank You.

MAKATI CITY, Philippines-  Six Sigma Philippines in partnership with iAcademy School of Continuing Education, completed its Lean Six Sigma Green Belt Certification Program last December 14, 2013.  The program was attended by managers and professionals from diverse industries like manufacturing, BPO, Call Center, IT, Bank, Service and Insurance. 

Lean Six Sigma Green Belt Certification Program

The Lean Six Sigma Green Belt training is a hands-on workshop with emphasis on: gaining process and product knowledge with critical thinking; reducing variability and non-value added activities, and developing leaders in the organization who are focused on enhancing customer value, decreasing defect rates and wasted efforts, reducing cost and cycle time, and generating business growth and breakthrough improvements.

The Lean Six Sigma methodology is taught with a practical approach and makes use of many in- class examples, simulations, and hands-on exercises to ensure that participants have a working knowledge of the tools. 

Participants in the Lean Six Sigma Green Belt Training learn the basics of the Define, Measure, Analyze, Improve and Control (DMAIC) methodology and tools for achieving better, faster, and lower cost products and processes. Participants who complete the Green Belt training and later wish to expand their knowledge of the DMAIC methodology and tools may continue by enrolling in the Black Belt program.

Testimonials of Participants:

• It will definitely help me with my projects. This course enables me to understand the six-sigma benefits and application.
• It's very practical, interesting, specific but flexible.
• It encourage me to learn six sigma green belt in a simplified and fun manner.
• It helps me understand the six sigma concept in applying our daily operation in my company.
• He teaches clearly and he relates the written items with the actual workplace scenario. He shares his projects so we could understand and have an actual sight of what a six-sigma project is being handled and how it looks like.
• Very enthusiastic and respect ideas and opinions of each other. 
• Very approachable and knowledgeable.
• The instructor is very passionate in teaching six sigma. 
• Starts on time and everyone participates.
• Well managed, enough resources as needed by the program.
  
• Encouraged to do best.
  
• Superb as well! One of the best I have ever experienced. 
• Very good!! :-)
  

MAKATI CITY, Philippines-  More than 30 executives from different industries (manufacturing, bank, IT, BPO, Call Center) attended the complimentary Lean Six Sigma Yellow Belt Workshop offered by iAcademy School of Continuing Education.  The goal is to provide overview and hands-on training of methodology and tools of Six Sigma, a powerful and effective process improvement discipline  developed by Motorola and popularized by GE which aims to reduce process delays, defects and variations, and its ultimate goal is to improve a process for it to have no more than 3.4 defects per million opportunities.  "This is the first time I heard about Six Sigma but I have learned a lot.  We definitely can use the process improvement tools and concepts and the learning experience is is practical, effective and fun," said Nelsa Trajano, AVP of Metro Bank.  iAcademy School of Continuing Education Executive Director Tina Vitas said on her closing remarks, "We would want you to capitalize on this powerful discipline and quality initiative known as Six Sigma.  We want to make Filipino companies cut process wastes and reduce the cost of poor quality and be more competitive."

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For more information on iAcademy Short Courses, please visit https://www.facebook.com/iACADEMYShortCourse.

For online, classroom and apprenticeship programs on Lean Six Sigma Yellow Belt, Green Belt, and Black Belt programs, please visit http://www.6sigmaph.com/training.html

LAPU-LAPU CITY, CEBU- Six Sigma Philippines goes to Cebu to deliver Lean Six Sigma Green Belt Certification Program to Teradyne GSO (http://www.teradyne.com/)

About Teradyne
Teradyne (NYSE:TER) is a leading supplier of Automatic Test Equipment used to test semiconductors, wireless products, data storage and complex electronic systems which serve consumer, communications, industrial and government customers. In 2012, Teradyne had sales of $1.66 billion and currently employs over 3,700 people worldwide. The company's divisions, Semiconductor Test Division, Systems Test Group, and Wireless Test are organized by the products they develop and deliver.