De La Salle CSB Prof Reduces Enrollment Waiting Time by 70%, Earns Six Sigma Green Belt Certification
"Always have an end in mind. One step at a time." - Veronica, CSSGB
Veronica originally aimed only to cut the processing time by half. However, eventually she revealed in her testimonial that her project yielded even greater results. Of course, she also mentioned the struggles that she faced on her way to the Green Belt title and how she was able to overcome it all.
The graduating class were fortunate enough to bring home a handful of things which can be helpful once they start conducting their own projects. Of course, such things should be shared to everyone! So, further this article is our one-on-one interview with Veronica. Go ahead, gather some tips and Be Inspired!
Q. What prompted you to take the Six Sigma Workshop?
A. This is part of our professional development program in the College with an intention to impart this knowledge to the students.
Q. What Prompted you to start your project?
A. There was a need to improve the processing time in the manual academic advising because of the long lines in our office and our students wait for a long time.
Q. What was your project about?
A. My project is the manual academic advising process of three (3) programs in Benilde. The goal was to improve the processing time from 5 minutes to 2.5 minutes.
Q. How was it like for you, starting up and executing your own project?
A. The data gathering was quite hard because I had to conduct surveys to determine what process I can focus on. Having an end in mind is what is important.
Q. What were the results of your project?
Due to the brainstorming with the academic advisers and changes in process, the processing time improved from 5 minutes to 1.5 minutes.
Q. What was the impact of your project to your company?
A. The impact of the project is that the students would not have to wait in line for so long and the academic advisers can accommodate more students.
"That's one reason why companies give high value for Certified Six Sigma individuals. One does not just attend a program and receive his certification, but has to successfully apply and show proper use of tools and methodology with actual work processes. One has to earn his Six Sigma certification,"- Rex Tuozo, “The Six Sigma Guy”
A. The biggest impact of the certification is that I am more equipped to teach the concepts and applications to my students.
Q. What would be your message to those who are currently taking / planning to take the Green Belt Program or those who are currently conducting their own projects?
A. Always have an end in mind. One step at a time.
There you have it! We hope that you were inspired by Veronica’s story, for similar reads, you can follow this blog or visit us regularly at www.6sigmaph.com/blogs.
Be Inspired, Be Awesome!
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