Kelly Liwanag, receiving his Green Belt certificate from Master Black Belt, Rex Tuozo "The Six Sigma Guy"
Personiv's Operations Head Helps Company Save P5 Million Annually, Receives his Green Belt Certification
by Crisglen John P. Villegas
MAKATI CITY, Philippines- January 23, 2017, Personiv Operations Head - Digital Fulfillment, Kelly Liwanag, received his Six Sigma Green Belt certification together with the whole Personiv management committee, after reducing the average processing time of design works in web production from 6.5 hours to an average of 5.1 hours. Not only where they able to save time, on the client side, the team was able to identify a projected annualized FTE expenses savings of 108,720.00 USD, or approximately P5,440,240.08.
"It was difficult at the beginning. Although we already have the data available in production, we have not used it to target specific areas for improvement. It required the commitment of the whole group to be able to conduct the study properly and achieve the desired goal." - Kelly Liwanag, CSSGB
To get in-depth details, tips, and know more about how Kelly's Project, all you need to do is keep scrolling down and read the rest of the article for our one-on-one interview with Mr. Liwanag himself.
Go ahead!
Be inspired, Be awesome.
Q. What prompted you to take the Six Sigma Workshop?
A. This is a company initiative that aims to bring about major improvement on how we handle each line of business or business unit assigned to us. We took the Yellow Belt certification with the Operations Supervisors and Operations Manager first and advanced to the Green Belt certification afterwards. For the Green Belt certification, only the members of the mancomm participated.
Q. What Prompted you to start your project?
A. My unit has several processes and I feel there’s a lot of opportunity for the core process which is the web designing and proofreading. If we can improve our processing time, we can be more efficient and do more than our regular productivity rate.
Q. What was your project about?
A. My project title is Reduction of Average Processing Time of Design (BAU) Works in Web Production. Since my unit fails to meet our standard SLA per website, this was a very good opportunity for us to improve on.
Q. How was it like for you, starting up and executing your own project?
A. It was difficult at the beginning. Although we already have the data available in production, we have not used it to target specific areas for improvement. It required the commitment of the whole group to be able to conduct the study properly and achieve the desired goal.
Q. What were the results of your project?
A. We were able to remove unnecessary steps in our process and improve our processing time. After 6 months of conducting the project, the turnaround time for the design process reduced significantly from >6.5 hours to an average of 5.1 hours.
MAKATI CITY, Philippines- January 23, 2017, Personiv Operations Head - Digital Fulfillment, Kelly Liwanag, received his Six Sigma Green Belt certification together with the whole Personiv management committee, after reducing the average processing time of design works in web production from 6.5 hours to an average of 5.1 hours. Not only where they able to save time, on the client side, the team was able to identify a projected annualized FTE expenses savings of 108,720.00 USD, or approximately P5,440,240.08.
"It was difficult at the beginning. Although we already have the data available in production, we have not used it to target specific areas for improvement. It required the commitment of the whole group to be able to conduct the study properly and achieve the desired goal." - Kelly Liwanag, CSSGB
To get in-depth details, tips, and know more about how Kelly's Project, all you need to do is keep scrolling down and read the rest of the article for our one-on-one interview with Mr. Liwanag himself.
Go ahead!
Be inspired, Be awesome.
Q. What prompted you to take the Six Sigma Workshop?
A. This is a company initiative that aims to bring about major improvement on how we handle each line of business or business unit assigned to us. We took the Yellow Belt certification with the Operations Supervisors and Operations Manager first and advanced to the Green Belt certification afterwards. For the Green Belt certification, only the members of the mancomm participated.
Q. What Prompted you to start your project?
A. My unit has several processes and I feel there’s a lot of opportunity for the core process which is the web designing and proofreading. If we can improve our processing time, we can be more efficient and do more than our regular productivity rate.
Q. What was your project about?
A. My project title is Reduction of Average Processing Time of Design (BAU) Works in Web Production. Since my unit fails to meet our standard SLA per website, this was a very good opportunity for us to improve on.
Q. How was it like for you, starting up and executing your own project?
A. It was difficult at the beginning. Although we already have the data available in production, we have not used it to target specific areas for improvement. It required the commitment of the whole group to be able to conduct the study properly and achieve the desired goal.
Q. What were the results of your project?
A. We were able to remove unnecessary steps in our process and improve our processing time. After 6 months of conducting the project, the turnaround time for the design process reduced significantly from >6.5 hours to an average of 5.1 hours.
| Q. What was the impact of your project to your company? A. Internally, we were able to save time and work more efficiently by removing processes that pads our processing time. With this, we can do more things with the saved time. On client side, I was able to identify an approximate annualized FTE expenses savings of $ 108,720.00 | "That's one reason why companies give high value for Certified Six Sigma individuals. One does not just attend a program and receive his certification, but has to successfully apply and show proper use of tools and methodology with actual work processes. One has to earn his Six Sigma certification,"-Rex Tuozo, “The Six Sigma Guy” |
Q. What was the impact of being a certified Six Sigma Black Belt to you as an individual?
A. The major impact for me is work efficiency.
Q. What would be your message to those who are currently taking / planning to take the Green Belt Program or those who are currently conducting their own projects?
A. Time is an investment. If you are handling a large group and you will study something like this, it would be challenging to complete if no particular timeline is defined. There are processes inside the Green Belt program that are very useful for managing daily production work. I was able to absorb best practices along the way that I can use in managing the team on a daily basis.
A. The major impact for me is work efficiency.
Q. What would be your message to those who are currently taking / planning to take the Green Belt Program or those who are currently conducting their own projects?
A. Time is an investment. If you are handling a large group and you will study something like this, it would be challenging to complete if no particular timeline is defined. There are processes inside the Green Belt program that are very useful for managing daily production work. I was able to absorb best practices along the way that I can use in managing the team on a daily basis.
| To be certified in Six Sigma, one has to complete an actual Six Sigma project and apply process improvement tools, methodology and techniques learned in class. "That's one reason why companies give high value for Certified Six Sigma individuals. One does not just attend a program and receive his certification, but has to successfully apply and show proper use of tools and methodology with actual work processes. One has to earn his Six Sigma certification," Tuozo said. "If you attend our Six Sigma programs, unlike other training providers, you get continuous support after the program, for no additional cost. You'll be assigned a Black Belt to help you complete your project," Tuozo added. | "If you attend our Six Sigma programs, unlike other training providers, you get continuous support after the program, for no additional cost. You'll be assigned a Black Belt to help you complete your project," –Rex Tuozo, “The Six Sigma Guy” |
There you have it! We hope that you were inspired by Kelly's story, for similar reads, you can follow this blog or visit us regularly at www.6sigmaph.com/blogs.
Be Inspired, Be Awesome!
We would like to hear from you too! If you have any questions you want to ask us or these newly certified professionals, Email us at ask@6sigmaph.com.
Be Inspired, Be Awesome!
We would like to hear from you too! If you have any questions you want to ask us or these newly certified professionals, Email us at ask@6sigmaph.com.
