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Miguel Canta - PH's newest Certified Green Belt Saves BPO Company 1M

10/15/2018

Miguel Canta - PH's newest Certified Green Belt Saves BPO Company 1M

MAKATI CITY, Philippines- October 12, 2018, last day of Six Sigma PH’s Belt class (Wave 34), Miguel Canta gained his Six Sigma Green Belt certification after completing his project about the accuracy rating of order entries in one of the renowned BPO companies in the country.

Prior to his project, the company was struggling to meet their weekly accuracy threshold which results to a 5% monthly penalty, estimated to amount at $5,000. After closing his project, the company was able to avoid incurring further penalties which leads to a monthly savings of PHP 103,020 and annualized cost savings of PHP 1,236,240.

"That's one reason why companies give high value for Certified Six Sigma individuals. One does not just attend a program and receive his certification, but has to successfully apply and show proper use of tools and methodology with actual work processes. One has to earn his Six Sigma certification,"- Rex Tuozo, “The Six Sigma Guy”

To be certified in Six Sigma, one has to complete an actual Six Sigma project and apply process improvement tools, methodology and techniques learned in class. "That's one reason why companies give high value for Certified Six Sigma individuals. One does not just attend a program and receive his certification, but has to successfully apply and show proper use of tools and methodology with actual work processes. One has to earn his Six Sigma certification," Tuozo said. "If you attend our Six Sigma programs, unlike other training providers, you get continuous support after the program, for no additional cost. You'll be assigned a Black Belt to help you complete your project," Tuozo added.

"If you attend our Six Sigma programs, unlike other training providers, you get continuous support after the program, for no additional cost. You'll be assigned a Black Belt to help you complete your project," –Rex Tuozo, “The Six Sigma Guy”

We would like to hear from you too! If you have any questions you want to ask us or these newly certified professionals, Email us at ask@6sigmaph.com.

Business Analyst Reduces Bug Resolution Time from 13 - 4 Days - Gets Green Belt Certification

9/17/2018

Business Analyst Reduces Bug Resolution Time from 13 - 4 Days - Gets Green Belt Certification

by: Crisglen John Villegas

MAKATI CITY, Philippines - Three new Filipino professionals with outstanding projects were recently certified by "The Six Sigma Guy" last August 25. One of them was David Baltazar - with his project cutting the processing time of bugs from 13 to 4 days!

Also on that day, was the last day of our Green Belt Class. The graduating wave was fortunate enough to witness the awarding, and gather a few insights from the awardee's testimonial about his project. David Also left a few tips for the group and encouraged them to complete their project and get certified.

Our team also conducted a one-on-one interview with him after the awarding to gather more tips that might be helpful for our readers who are aspiring to get their Six Sigma Certifications;

Q. What was your project about?
A. It was about the reduction of processing time for low priority bugs.

Q. How was it like for you, starting up and executing your own project?
A. It was challenging since you precisely apply what you have learned taking into account the methodology into the actual project or process of the company.

Q. What prompted you to take the Six Sigma Workshop?
A. The surge in demand for Six Sigma practitioners here in the Philippines and abroad.

Q. What Prompted you to start your project?
A. I get inspired when I see individuals complete their projects and be certified Six Sigma belt holders. That's probably one of the many reasons why I prompted to start the project.

Q. What was your project about?
A. It was about the reduction of processing time for low priority bugs.

Q. What were the results of your project?
A. The average time to process a bug was reduced from 13 to 4 days.

Q. Among/Aside the Action Items that were done, what were the key elements that led to the success of your project?
A. A key element in the success of the project was the presence of my Black Belt Coach. He provided guidance and support through the twists and turns of the project from beginning to end. Like what I've mentioned, I won't progress that much if it wasn't for my Black Belt Coach.

Q. What was the impact of your project to your company?
A. Average processing time decreased by 9 days.

Q. What was the impact of being a certified Six Sigma Green Belt to you as an individual / professional?
A. In terms of Impact, it made me change my perspective on how to approach a specific problem.

Before, I used to trust my "gut feeling" for decision making situations.

Today, I have this data-driven approach allowing me to identify and facilitate the proper solution in relation to a given situation.

Q. What would be your message to those who are currently taking / planning to take the Green Belt Program or those who are currently conducting their own projects?
A. For those planning to take the Green Belt Program, do yourself a favor and take it. Capitalize on the opportunity to learn from the best.

And for those currently doing their projects, pursue continuous improvement. Moving in a slow and steady manner is okay rather than going quick but reckless.

Q. Is there anything else that you would like to share about your experience?
A. Maybe the key takeaway that I have learned from this experience is that it is difficult to seek improvement without the proper measurements on-hand.

Want to be the next awardee of the Six Sigma Certification? Contact us:

SIX SIGMA PH
"Our mission is to make Six Sigma SIMPLE & PRACTICAL to make it EFFECTIVE."
www.6sigmaph.com | ask@6sigmaph.com | +632-357-6830
#SixSigmaPhilippines
#TheSixSigmaGuy

Kaizen Section Head Saves Toyota 900K+ - Gets Green Belt Certification

8/27/2018

Kaizen Section Head Saves Toyota 900K+ - Gets Green Belt Certification

MAKATI CITY, Philippines - Three new Filipino professionals with outstanding projects were recently certified by "The Six Sigma Guy" last August 25. One of them was Joanne Gamilong - with her project cutting the processing time of brand new car releases by half.

Also on that day was the last day of our Green Belt Class (Wave 49). The graduating wave was fortunate enough to witness the awarding, and gather a few insights from the Joanne's testimonial about her project. She also left a few tips for the group and encouraged them to complete their project and get certified.

Our team also conducted a one-on-one interview with her after the awarding to gather more tips that might be helpful for our readers who are aspiring to get their Six Sigma Certifications;

Q. How was it like for you, starting up and executing your own project?
A. Every successful project made me feel satisfied.

Q. What prompted you to take the Six Sigma Workshop?
I took the Six Sigma Workshop to level up my process improvement skills/knowledge and to support my organization.

Q. What Prompted you to start your project?
A. Customer Satisfaction is our priority, So I immediately start my project to determine the possible improvements.

Q. What was your project about?
A. My project was about reduction of monthly average processing time of brand new vehicle from 2 hours to 1 hour.

Q. What were the results of your project?
A. After implementation of all countermeasures/improvements , brand new releases average lead time is 0:59:00

Q. Among/Aside the Action Items that were done, what were the key elements that led to the success of your project?
A. Key elements that led to the success of my project were management support, proper communication and strong determination.

Q. What was the impact of your project to your company?
A. The company recognize excellent customer satisfaction and potential annualized cost savings of Php 926,000.00.

Q. What was the impact of being a certified Six Sigma Green Belt to you as an individual / professional?
A. This certification made me feel proud and determined to continue making successful process improvements.

Q. What would be your message to those who are currently taking / planning to take the Green Belt Program or those who are currently conducting their own projects?
A. For those who are currently taking/planning to take GB, I believe this is very nice workshop that can enhance your own capability and help your organization. And for those who are currently conducting their own project, sufficient time, proper communication and good relationship can help you to succeed.

Q. Is there anything else that you would like to share about your experience?
A. Sometimes, it is frustrating to start up and execute your own project due to many factors but continue to learn from all your experiences and you will realize that you are becoming a successful process improvement specialist.

Want to be the next awardee of the Six Sigma Certification? Contact us:

SIX SIGMA PH
"Our mission is to make Six Sigma SIMPLE & PRACTICAL to make it EFFECTIVE."
www.6sigmaph.com | ask@6sigmaph.com | +632-357-6830
#SixSigmaPhilippines
#TheSixSigmaGuy

Quality Sup Decreases Processing Time from 70 to 1 Day - Saves Company 3.8M Annually and Gets His Green Belt Certification

8/27/2018

Quality Sup Decreases Processing Time from 70 to 1 Day - Saves Company 3.8M Annually and Gets His Green Belt Certification

by: Crisglen John Villegas

MAKATI CITY, Philippines - Three new Filipino professionals with outstanding projects were recently certified by "The Six Sigma Guy" last August 25. One of them was Mark Payabyab - with his project generating a whooping 3.8 Million Pesos (74K USD) annualized cost savings, he is proof that Filipinos are indeed capable of excelling in the field of Process Improvement.

Also on that day was the last day of our Green Belt Class (Wave 33). Mark delivered his testimonial and gave a few tips to the graduating class, to inspire them and eventually help them through their certification.

Here's Raphael's Testimonial Video:

Our team also conducted a one-on-one interview with him after the awarding to gather more tips that might be helpful for our readers who are aspiring to get their Six Sigma Certifications. He definitely have very useful insights!

Q. What prompted you to take the Six Sigma Workshop?
A. I manage the Quality Management System (QMS) for our company in Philippines and Vietnam and, aside from being a QMS requirement, it has been our culture to drive continuous improvement. We believe in the value that Six Sigma can bring to our company, which is the reason why I took the Six Sigma Workshop.

Q. What Prompted you to start your project?
A. I wanted to improve a process that can positively affect our company and at the same time give better value to our farmer customers. I wanted to achieve all these using what I learned in the Six Sigma Workshop.

Q. How was it like for you, starting up and executing your own project?
A. It was very exciting and engaging to execute a six sigma project. It also helped me improve my leadership skills during the course of the project.

Overall, it was fun and challenging. We learned that change must always be managed even with roadblocks, progress might be slow but if you are confident with your project just keep finding ways to implement them and the people against you will slowly be the ones supporting you.

Q. What was your project about?
A. My project was about making the customer complaints process more efficient. Corn farmers invest a lot in farm inputs. When there are seeds that do not perform as expected and farmers are not able to replant immediately because of long complaints processing lead time, they lose the value of the inputs in the soil. Farmers will benefit a lot from a very efficient complaints management process.

Q. What were the results of your project?
A. From an average of 70 days to process a customer complaint, we are now able to close a complaint within one day from logging it, triggering immediate replacement and giving great value to farmer customers.

Q. Among/Aside the Action Items that were done, what were the key elements that led to the success of your project?
A. Management's support was very critical to this project's success. They were very open and supportive of the action items' implementation and they always gave me time during the Country Leadership Team meetings for me to update them and/or seek support. The action items' quick implementation was possible because of management's support.

Q. What was the impact of your project to your company?
A. Because of this project, farmers now attribute our company not just to quality seeds, but also to great after-sales service. Farmers know that with our DEKALB corn seed brand, they have peace of mind. Financially, our company was also able to avoid losses of 74K USD.

Q. What was the impact of being a certified Six Sigma Green Belt to you as an individual / professional?
A. Being certified as a Six Sigma Green Belt made me more marketable as a professional and gave me better career options. As an individual, it gave me a better perspective on things - that for every problem, there are always great opportunities.

Q. What would be your message to those who are currently taking / planning to take the Green Belt Program or those who are currently conducting their own projects?
A. The journey of Six Sigma is always worth the effort. Always keep in mind that for every process we improve, we contribute to improving the world. Never give up, and keep on pushing!

Q. Is there anything else that you would like to share about your experience?
A. Because of this project's success in the Philippines, our country's Regional Leadership made Philippines the model for the Standardized Customer Inquiry Process that will be implemented across the Asia and Africa hub.

Want to be the next awardee of the Six Sigma Certification? Contact us:

SIX SIGMA PH
"Our mission is to make Six Sigma SIMPLE & PRACTICAL to make it EFFECTIVE."
www.6sigmaph.com | ask@6sigmaph.com | +632-357-6830
#SixSigmaPhilippines
#TheSixSigmaGuy

Leading Lean Six Sigma Workshop Provider in PH Soon to Have Regular Classes in Cebu

8/13/2018

The Six Sigma Guy together with the students of Lean Six Sigma Yellow Belt Workshop (Wave 1) for Cebu City.

Leading Lean Six Sigma Workshop Provider in PH Soon to Have Regular Classes in Cebu

Cebu City, Philippines - The long wait is O V E R - After countless of inquiries received from our friends at Cebu, Six Sigma PH has finally conducted it's first wave of Lean Six Sigma Workshop last Saturday, August 10th, at the Queen City of the South, Cebu City.

With 35 bright and exceptional Filipino professionals making a full-house class in it's very first wave in Cebu, it is without a doubt that The Six Sigma Guy's Lean Six Sigma Workshops are the most sought-after classes in the Philippines.

After conducting fully booked classes in Baguio, Puerto Princesa, and now, Cebu, Six Sigma PH further cements itself as the leading Six Sigma Provider in the country by continually delivering the most simple, practical, and effective Six Sigma class in major cities across the nation.

Due to the positive reception on the class, and of course, the welcoming people of Cebu, it is highly probable that our friends from Cebu won't have to wait for very long before our next waves of experiential Six Sigma Workshops.

To receive updates about our upcoming classes for Cebu and Davao, and/or classes for other major cities, You may:

* email us at ask@6sigmaph.com
*PM us on facebook: Six Sigma PH
*or call us at 632-357-6830

Daghang Salamat Cebu!

SIX SIGMA PH
"Six Sigma for Service Industry"
www.6sigmaph.com | ask@6sigmaph.com | +632-357-6830
#SixSigmaPH
#TheSixSigmaGuy

"The Six Sigma Guy" Earns MBA at University of Bradford School of Management in UK

7/18/2018

City of Bradford, UK- Six Sigma PH's Master Black Belt and Lean Six Sigma Program Director, Rex Jayson Tuozo "The Six Sigma Guy", was admitted to the degree of Master in Business Administration (with Merit) at the University of Bradford School of Management in UK in the 17th of July 2018.

The School of Management of Bradford University is an international leader in business education, research and knowledge transfer, and one of a handful of business schools across the world with the coveted triple-crown of accreditation (see below), engaging innovative teaching and learning along with research which has been recognized as making a difference to the world.

Rex Tuozo "The Six Sigma Guy"

Skills You'll Need to Survive in the Rise of Automation

7/2/2018

Plan NOW. Act TOMORROW. or BE sorry.
10 skills you'll need to survive the rise of automation

PM: Yellow Belt + your email address to get details of the next wave.

SIX SIGMA PH
"Six Sigma for Service Industry"
www.6sigmaph.com | ask@6sigmaph.com | +632-357-6830
#iAmMyCredentials
#SixSigmaPH
#TheSixSigmaGuy

The Six Sigma Guy Delivers Six Sigma to the Beautiful City of Puerto Princesa

4/17/2018

The Six Sigma Guy Delivers Six Sigma to the Beautiful City of Puerto Princesa

Puerto Princesa City, Palawan- Rex Tuozo, "The Six Sigma Guy", was one of the speakers of PSTD's annual National Convention held in Puerto Princesa City, Palawan.

With the title of his talk being "Lean Facilitator Tools: Speed up your processes and reduce wastes", Mr. Tuozo made sure that the participants will bring home tools that are easy to use, practical, and high impacting.

The Six Sigma Guy started his talk with a brief introduction of about Six Sigma, followed by 3 staple tools: The ever-lasting SIPOC Diagram, and the VSM or Value Stream Map in conjunction with the Qualitative Analysis, or as how our Master Black Belt likes to call it, the "two-hit combo" to give emphasis on the synergistic properties of the two latter tools.

Both The Six Sigma Guy and the Participants seemed to have enjoyed the workshop and the discussion that the talk almost went over the allotted time, good thing we have great coordinators from PSTD!

Curious about when will the Six Sigma Guy visit your cities? You may email us at ask@6sigmaph.com for in-house Six Sigma Class.

See you!

SIX SIGMA PH
"Six Sigma for Service Industry"
www.6sigmaph.com | ask@6sigmaph.com | +632-357-6830
#SixSigmaPhilippines
#TheSixSigmaGuy

Program Director Decreases Accreditation Process by 83% - Receives Black Belt Certification

3/16/2018

From left to right: Arthur (Black Belt Consultant), Raphael (Black Belt certification Awardee), and Rex Tuozo (Master Black Belt, "The Six Sigma Guy")

Program Director Decreases Accreditation Process by 83% - Receives Black Belt Certification

by: Crisglen John Villegas

MAKATI CITY, Philippines - The Philippines gained another Certified Six Sigma Black Belt last February, as the Six Sigma Guy awards Raphael Dannug his Black Belt Certification after his project reduced the processing time of Vendor Accreditation and improving it along the way.

Also on that day was the last day of our Green Belt Class (Wave 49). The graduating wave was fortunate enough to witness the awarding, and gather a few insights from the awardee's testimonial about his project. Raphael also left a few tips for the group and encouraged them to complete their project and get certified.

Here's Raphael's Testimonial Video:

Our team also conducted a one-on-one interview with him after the awarding to gather more tips that might be helpful for our readers who are aspiring to get their Six Sigma Certifications. He definitely have very useful insights!

Q. How was it like for you, starting up and executing your own project?
A. It was a good start. Management and the team were all on board. We encountered problems during implementation due to resistance to change. With a good team lead and support from our champion, we were able to implement some changes. Another road block for us was the outside influence of other process stakeholders who did not take part in the project. To overcome this, we initiated a plan to pitch the project to them individually starting with the most influential. After getting her go ahead it was easier to convince the other committee members since we got the head's blessing.

Overall it was fun and challenging. We learned that change must always be managed and even with roadblocks, progress might slow but if you are confident with your project just keep finding ways to implement them and the people against you will slowly be the ones supporting you.

Q. What was your project about?
A. It was to improve the vendor accreditation process by shortening Processing time and standardizing accreditation criteria

Q. What were the results of your project?
A. We were able to decrease processing time from an average of 6 months to an average processing time of 1 month. This also brought about better competition within existing suppliers and new suppliers creating more x deals and better discounts with purchases.

Another effect of the project was improvement of collection of receivables from suppliers of government subsidies. We were also able to standardize and streamline the entire process to save on man-hours. It was considered so successful that the project was replicated across other purchasing divisions and was also implemented in a sister hospital. To date the average processing time was further lessened to 3/4 months.

Q. Among/Aside the Action Items that were done, what were the key elements that led to the success of your project?
A. The biggest factor for our success was the team and their unwavering determination to make a difference. Because of their passion to provide better healthcare and their eagerness to address key problems in providing quality to their patients, they were able to overcome de-motivation, roadblocks and found innovative ways to bypass showstoppers.

The next factor would be the teams people skills. We were very fortunate that the team had this skill and was able to utilize it in winning over additional support from other stakeholders who were hesitant and even additional support from other departments like IT to prioritize our project over others.

The third success factor is the creativity of the team to be able to create solutions and in the face of resistance and hesitation innovated the solutions to be modular effectively managing change.

Q. What was the impact of being a certified Six Sigma Green Belt to you as an individual / professional?
A. Personally, LSS has greatly helped me in being more organized, accurate and credible. Organized because its DMAIC process is so efficient you are able to cover all aspects of the project from the start. Accurate because of the various tools and root cause analysis methods allowing you to go beyond symptoms and target the real root of the problem. Credible because it taught me what to measure and what each measure represents. Its become easier to pitch projects to top management because i am now able to relate problems with credible measures and data to reinforce my claims.

Q. What would be your message to those who are currently taking / planning to take the Green Belt Program or those who are currently conducting their own projects?
A. LSS will lead you what to correctly address, so beleive in your data.

You should be great facilitators to inspire creative and innovative solutions from your team! Dont Give in and become demotivated. believe in your team and your project.

Always manage all stakeholders, People against you can become your greatest supporters!

Want to be the next awardee of the Six Sigma Certification? Contact us:

SIX SIGMA PH
"Our mission is to make Six Sigma SIMPLE & PRACTICAL to make it EFFECTIVE."
www.6sigmaph.com | ask@6sigmaph.com | +632-357-6830
#SixSigmaPhilippines
#TheSixSigmaGuy

The Six Sigma Guy Awakens The Force at PUP IE Summit

3/15/2018

The Six Sigma Guy a.k.a. Grand Master channeling the force!

by Crisglen John Villegas

The Six Sigma Guy Awakens The Force at PUP IE Summit

Manila City, Philippines – Industrial Engineering students from the Polytechnic University of the Philippines converge are joined by students from several other schools in their annual Industrial Engineering Summit at the University Theater of PUP.

This year’s summit is dubbed as “The Force Within: Warriors of Change”. The event excellently channeled and used the classic sci-fi franchise of Starwars as an inspiration for the overall aesthetics and vibe of the Summit.

Six Sigma PH’s Rex Tuozo, "The Six Sigma Guy", was given the opportunity to be in the shoes of a “Grand Master” and preach the knowledge of Six Sigma to the attendees of the summit, whom, as they call themselves; “Padawans”.

The Six Sigma Guy a.k.a. Grand Master not only awakened the force within each Padawans, but also taught and make them experience the practical application of the force to defeat so that they are more equipped to defeat the dark side!

Six Sigma PH will be conducting a special class with a Learning Fee discount of 63.63% off exclusive for students and 2018 graduates this summer. Stay tune to be updated and confirm your slots!