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Leading Lean Six Sigma Workshop Provider in PH Soon to Have Regular Classes in Cebu

8/13/2018

The Six Sigma Guy together with the students of Lean Six Sigma Yellow Belt Workshop (Wave 1) for Cebu City.

Leading Lean Six Sigma Workshop Provider in PH Soon to Have Regular Classes in Cebu

Cebu City, Philippines - The long wait is O V E R - After countless of inquiries received from our friends at Cebu, Six Sigma PH has finally conducted it's first wave of Lean Six Sigma Workshop last Saturday, August 10th, at the Queen City of the South, Cebu City.

With 35 bright and exceptional Filipino professionals making a full-house class in it's very first wave in Cebu, it is without a doubt that The Six Sigma Guy's Lean Six Sigma Workshops are the most sought-after classes in the Philippines.

After conducting fully booked classes in Baguio, Puerto Princesa, and now, Cebu, Six Sigma PH further cements itself as the leading Six Sigma Provider in the country by continually delivering the most simple, practical, and effective Six Sigma class in major cities across the nation.

Due to the positive reception on the class, and of course, the welcoming people of Cebu, it is highly probable that our friends from Cebu won't have to wait for very long before our next waves of experiential Six Sigma Workshops.

To receive updates about our upcoming classes for Cebu and Davao, and/or classes for other major cities, You may:

* email us at ask@6sigmaph.com
*PM us on facebook: Six Sigma PH
*or call us at 632-357-6830

Daghang Salamat Cebu!

SIX SIGMA PH
"Six Sigma for Service Industry"
www.6sigmaph.com | ask@6sigmaph.com | +632-357-6830
#SixSigmaPH
#TheSixSigmaGuy

"The Six Sigma Guy" Earns MBA at University of Bradford School of Management in UK

7/18/2018

City of Bradford, UK- Six Sigma PH's Master Black Belt and Lean Six Sigma Program Director, Rex Jayson Tuozo "The Six Sigma Guy", was admitted to the degree of Master in Business Administration (with Merit) at the University of Bradford School of Management in UK in the 17th of July 2018.

The School of Management of Bradford University is an international leader in business education, research and knowledge transfer, and one of a handful of business schools across the world with the coveted triple-crown of accreditation (see below), engaging innovative teaching and learning along with research which has been recognized as making a difference to the world.

Rex Tuozo "The Six Sigma Guy"

Skills You'll Need to Survive in the Rise of Automation

7/2/2018

Plan NOW. Act TOMORROW. or BE sorry.
10 skills you'll need to survive the rise of automation

PM: Yellow Belt + your email address to get details of the next wave.

SIX SIGMA PH
"Six Sigma for Service Industry"
www.6sigmaph.com | ask@6sigmaph.com | +632-357-6830
#iAmMyCredentials
#SixSigmaPH
#TheSixSigmaGuy

The Six Sigma Guy Delivers Six Sigma to the Beautiful City of Puerto Princesa

4/17/2018

The Six Sigma Guy Delivers Six Sigma to the Beautiful City of Puerto Princesa

Puerto Princesa City, Palawan- Rex Tuozo, "The Six Sigma Guy", was one of the speakers of PSTD's annual National Convention held in Puerto Princesa City, Palawan.

With the title of his talk being "Lean Facilitator Tools: Speed up your processes and reduce wastes", Mr. Tuozo made sure that the participants will bring home tools that are easy to use, practical, and high impacting.

The Six Sigma Guy started his talk with a brief introduction of about Six Sigma, followed by 3 staple tools: The ever-lasting SIPOC Diagram, and the VSM or Value Stream Map in conjunction with the Qualitative Analysis, or as how our Master Black Belt likes to call it, the "two-hit combo" to give emphasis on the synergistic properties of the two latter tools.

Both The Six Sigma Guy and the Participants seemed to have enjoyed the workshop and the discussion that the talk almost went over the allotted time, good thing we have great coordinators from PSTD!

Curious about when will the Six Sigma Guy visit your cities? You may email us at ask@6sigmaph.com for in-house Six Sigma Class.

See you!

SIX SIGMA PH
"Six Sigma for Service Industry"
www.6sigmaph.com | ask@6sigmaph.com | +632-357-6830
#SixSigmaPhilippines
#TheSixSigmaGuy

Program Director Decreases Accreditation Process by 83% - Receives Black Belt Certification

3/16/2018

From left to right: Arthur (Black Belt Consultant), Raphael (Black Belt certification Awardee), and Rex Tuozo (Master Black Belt, "The Six Sigma Guy")

Program Director Decreases Accreditation Process by 83% - Receives Black Belt Certification

by: Crisglen John Villegas

MAKATI CITY, Philippines - The Philippines gained another Certified Six Sigma Black Belt last February, as the Six Sigma Guy awards Raphael Dannug his Black Belt Certification after his project reduced the processing time of Vendor Accreditation and improving it along the way.

Also on that day was the last day of our Green Belt Class (Wave 49). The graduating wave was fortunate enough to witness the awarding, and gather a few insights from the awardee's testimonial about his project. Raphael also left a few tips for the group and encouraged them to complete their project and get certified.

Here's Raphael's Testimonial Video:

Our team also conducted a one-on-one interview with him after the awarding to gather more tips that might be helpful for our readers who are aspiring to get their Six Sigma Certifications. He definitely have very useful insights!

Q. How was it like for you, starting up and executing your own project?
A. It was a good start. Management and the team were all on board. We encountered problems during implementation due to resistance to change. With a good team lead and support from our champion, we were able to implement some changes. Another road block for us was the outside influence of other process stakeholders who did not take part in the project. To overcome this, we initiated a plan to pitch the project to them individually starting with the most influential. After getting her go ahead it was easier to convince the other committee members since we got the head's blessing.

Overall it was fun and challenging. We learned that change must always be managed and even with roadblocks, progress might slow but if you are confident with your project just keep finding ways to implement them and the people against you will slowly be the ones supporting you.

Q. What was your project about?
A. It was to improve the vendor accreditation process by shortening Processing time and standardizing accreditation criteria

Q. What were the results of your project?
A. We were able to decrease processing time from an average of 6 months to an average processing time of 1 month. This also brought about better competition within existing suppliers and new suppliers creating more x deals and better discounts with purchases.

Another effect of the project was improvement of collection of receivables from suppliers of government subsidies. We were also able to standardize and streamline the entire process to save on man-hours. It was considered so successful that the project was replicated across other purchasing divisions and was also implemented in a sister hospital. To date the average processing time was further lessened to 3/4 months.

Q. Among/Aside the Action Items that were done, what were the key elements that led to the success of your project?
A. The biggest factor for our success was the team and their unwavering determination to make a difference. Because of their passion to provide better healthcare and their eagerness to address key problems in providing quality to their patients, they were able to overcome de-motivation, roadblocks and found innovative ways to bypass showstoppers.

The next factor would be the teams people skills. We were very fortunate that the team had this skill and was able to utilize it in winning over additional support from other stakeholders who were hesitant and even additional support from other departments like IT to prioritize our project over others.

The third success factor is the creativity of the team to be able to create solutions and in the face of resistance and hesitation innovated the solutions to be modular effectively managing change.

Q. What was the impact of being a certified Six Sigma Green Belt to you as an individual / professional?
A. Personally, LSS has greatly helped me in being more organized, accurate and credible. Organized because its DMAIC process is so efficient you are able to cover all aspects of the project from the start. Accurate because of the various tools and root cause analysis methods allowing you to go beyond symptoms and target the real root of the problem. Credible because it taught me what to measure and what each measure represents. Its become easier to pitch projects to top management because i am now able to relate problems with credible measures and data to reinforce my claims.

Q. What would be your message to those who are currently taking / planning to take the Green Belt Program or those who are currently conducting their own projects?
A. LSS will lead you what to correctly address, so beleive in your data.

You should be great facilitators to inspire creative and innovative solutions from your team! Dont Give in and become demotivated. believe in your team and your project.

Always manage all stakeholders, People against you can become your greatest supporters!

Want to be the next awardee of the Six Sigma Certification? Contact us:

SIX SIGMA PH
"Our mission is to make Six Sigma SIMPLE & PRACTICAL to make it EFFECTIVE."
www.6sigmaph.com | ask@6sigmaph.com | +632-357-6830
#SixSigmaPhilippines
#TheSixSigmaGuy

The Six Sigma Guy Awakens The Force at PUP IE Summit

3/15/2018

The Six Sigma Guy a.k.a. Grand Master channeling the force!

by Crisglen John Villegas

The Six Sigma Guy Awakens The Force at PUP IE Summit

Manila City, Philippines – Industrial Engineering students from the Polytechnic University of the Philippines converge are joined by students from several other schools in their annual Industrial Engineering Summit at the University Theater of PUP.

This year’s summit is dubbed as “The Force Within: Warriors of Change”. The event excellently channeled and used the classic sci-fi franchise of Starwars as an inspiration for the overall aesthetics and vibe of the Summit.

Six Sigma PH’s Rex Tuozo, "The Six Sigma Guy", was given the opportunity to be in the shoes of a “Grand Master” and preach the knowledge of Six Sigma to the attendees of the summit, whom, as they call themselves; “Padawans”.

The Six Sigma Guy a.k.a. Grand Master not only awakened the force within each Padawans, but also taught and make them experience the practical application of the force to defeat so that they are more equipped to defeat the dark side!

Six Sigma PH will be conducting a special class with a Learning Fee discount of 63.63% off exclusive for students and 2018 graduates this summer. Stay tune to be updated and confirm your slots!

Maxicare's Compliance Officer Receives Green Belt Certification After Saving P 500K+

2/10/2018

From left to right: Arthur (Black Belt Consultant), Brandon (Green Belt certification Awardee), and Rex Tuozo (Master Black Belt, "The Six Sigma Guy")

Maxicare's Compliance Officer Receives Green Belt Certification After Saving P 500K+

By: Crisglen John Villegas

MAKATI CITY, Philippines - The Philippines gained another Certified Six Sigma Green Belt last February 9. Brandon's project was about to Improve the Closure Rate of the Corrective and Preventive Action Reports/ CPARs. This project not only earned him his Green Belt Certification but also brought Maxicare a financial savings of P510,000.00 - which is just an initial count, so we can probably say that the savings are far more than the said amount.

Also on that day, was the last day of our first Green Belt Class this 2018. The graduating wave was fortunate enough to witness the awarding, and gather a few insights from the awardee's testimonial about his project. Brandon Also left a few tips for the group and encouraged them to complete their project and get certified.

Here's a video of his testimonial, you might also be able to pick up a couple of tips:

Our team also conducted a one-on-one interview with him after the awarding to gather more tips that might be helpful for our readers who are aspiring to get their Six Sigma Certifications.

Q. What prompted you to take the Six Sigma Workshop?
A. I wanted to learn and be certified Lean Six Sigma.

Q. What Prompted you to start your project?
A. Continual Improvement of the Organization and Myself.

Q. What was your project about?
A. To Improve the Closure Rate of the Corrective and Preventive Action Reports/ CPARs.

Q. How was it like for you, starting up and executing your own project?
A. To be honest it was very difficult. Because it wasn't sanctioned by the organization and nobody is really familiar with Lean Six Sigma.

Q. What were the results of your project?
A. Successfully improved the People, Process and System in resolving Problem.

Q. Among/Aside the Action Items that were done, what were the key elements that led to the success of your project?
A.I was finally able to get the support of the President and CEO of the Organization.

Q. What was the impact of your project to your company?
A. The initial financial savings was around P510,000.00

Q. What was the impact of being a certified Six Sigma Green Belt to you as an individual / professional?
A. Confidence and New Knowledge.

Q. What would be your message to those who are currently taking / planning to take the Green Belt Program or those who are currently conducting their own projects?
A.Get Senior Management Team's Blessings, Communicate the Benefits to the Process Owners, Make use of the Six Sigma Circuit, Business Analysis, Project Management, Do your Risk Management and Be a Leader.

Q. Is there anything else that you'd like to share about your experience?
A. Passion and Grit - You will LEARN and UNDERSTAND the meaning of these 2 words during your journey especially during hardship.

Got questions about the Green Belt or Black Belt Certification program? You may email us at ask@6sigmaph.com or call us at 632-357-6830

SIX SIGMA PH
"Our mission is to make Six Sigma SIMPLE & PRACTICAL to make it EFFECTIVE."
www.6sigmaph.com | ask@6sigmaph.com | +632-357-6830
#SixSigmaPhilippines
#TheSixSigmaGuy

Black Belt Certification Awarded to Business Excellence Manager After Increasing Production Capacity by 52%

2/10/2018

From left to right: Arthur (Black Belt Consultant), Carlo (Black Belt certification Awardee), and Rex Tuozo (Master Black Belt, "T he Six Sigma Guy")

Black Belt Certification Awarded to Business Excellence Manager After Increasing Production Capacity by 52%

By: Crisglen John Villegas

MAKATI CITY, Philippines - The Philippines gained another Certified Six Sigma Black Belt last February 9; as the Six Sigma Guy awards Carlo Vergara his Black Belt Certification after increasing overall production capacity in the company where he conducted his project by 52%.

Also on that day, was the last day of our first Green Belt Class this 2018. The graduating wave was fortunate enough to witness the awarding, and gather a few insights from the awardee's testimonial about his project. Carlo Also left a few tips for the group and encouraged them to complete their project and get certified.

Here's Carlo's Tesimonial Video:

Our team also conducted a one-on-one interview with him after the awarding to gather more tips that might be helpful for our readers who are aspiring to get their Six Sigma Certifications.

Q. What prompted you to take the Six Sigma Workshop?
A. The Sr. Process Engineer post was a new role in my previous company back then. The role dealt with:
-- ensuring that processes are performed as per standard, and
-- continuously improving them.
The Six Sigma workshop is a perfect fit for the new role.

Q. What Prompted you to start your project?
A. The expansion of the food business arm of the company prompted me to start the project. The project was launched to:
-- lower down the production cost per unit, and
-- keep up with the demand due to opening of new stores.

Q. What was your project about?
A. The project was to increase weekly production capacity to lower down the monthly production cost per unit to the required level of PHP 4.00 or lower.

Q. How was it like for you, starting up and executing your own project?
A. At first it was challenging. While this is the second time a lean six sigma project was launched in the company, there is still much mentoring to do to enlighten them on the value that a lean six sigma project can deliver. When the first significant impact was made, the project went smooth sailing.

Q. What were the results of your project?
A. The team was able to increase the capacity by 39% for the products in the scope of the project, and 52% for the overall production capacity. The monthly production cost per unit for all products was decreased to PHP 3.65

Q. Among/Aside the Action Items that were done, what were the key elements that led to the success of your project?
A. My two direct reports and my production team are forward thinkers. They are not afraid of trying new things. They also have high awareness and are ready to report immediately any finding that will contribute to the success of the project.

Q. What was the impact of your project to your company?
A. Aside from the capacity increase mentioned above, the project was able to save around PHP 800k of operations cost annually.

Q. What was the impact of being a certified Six Sigma Green Belt to you as an individual / professional?
A. Being a certified Lean Six Sigma Black Belt greatly increased my personal growth. It has increased my sense of curiosity my drive to discover and learn. Professionally, I recently transferred to a BPO company. And I got the new role because of the certification.

Q. What would be your message to those who are currently taking / planning to take the Green Belt Program or those who are currently conducting their own projects?
A.
1. If you're still planning to take the lean six sigma program, take the lean six sigma program. You'll learn a lot of things, even more than what you expect! :)
2. The project sponsor is important. He/She will get you through some, if not most, of the roadblocks you will encounter.
3. Take care of your data and your team. And the data and your team will show you where to improve.
4. Real world situations will sometimes make some of your action items not feasible. While it is easy to make solutions on-the-fly, go back to the information you have and start regrouping from there.
5. Share the tools and tricks that made impact! They might have other applications somewhere in your company.

Q. Is there anything else that you'd like to share about your experience?
A. I'm active in the Facebook group. Do contact me if you have questions regarding your projects. :)

There you have it!

Got questions about the Green Belt or Black Belt Certification program? You may email us at ask@6sigmaph.com or call us at 632-357-6830

SIX SIGMA PH
"Our mission is to make Six Sigma SIMPLE & PRACTICAL to make it EFFECTIVE."
www.6sigmaph.com | ask@6sigmaph.com | +632-357-6830
#SixSigmaPhilippines
#TheSixSigmaGuy

Start 2018 the MEGA-way

2/1/2018

Start 2018 the MEGA-way

by Crisglen John Villegas

MAKATI City, Philippines-The Six Sigma Guy encourages you to go-MEGA this 2018: Plan bigger goals, take bigger steps, and make a bigger impact in your career and your company.

There was a quote I was once told, that we are allowed to take "Baby steps at a time", surely we can do that, but sometimes we must think: haven't we already been taking enough baby steps for the past year/s?

It's our job to make 2018 OUR year. The time to take bigger steps is now!

To create a bigger impact in the workplaces in the Philippines, Six Sigma PH stepped up and started the year with a MEGA Lean Six Sigma Yellow Belt Certification workshop last January 26. Sixty-eight (68) Filipino professionals who are passionate in their pursuance of career enhancement were trained in the said date; leading to the country gaining 68 new Process Improvement Leaders.

These 68 People have decided to start their year by making bigger steps to boost their career.

It's not to late to boost yours too!

SIX SIGMA PH
"Our mission is to make Six Sigma SIMPLE & PRACTICAL to make it EFFECTIVE."
www.6sigmaph.com | ask@6sigmaph.com | +632-357-6830
#SixSigmaPhilippines
#TheSixSigmaGuy

Which Pill to Take: Lean Six Sigma or Design Sprint (Design Thinking v2.0) ?

12/28/2017

By: Rex Jayson Tuozo "The Six Sigma Guy"

"You take the blue pill, the story ends. You wake up in your bed and believe whatever you want to believe. You take the red pill, you stay in wonderland, and I show you how deep the rabbit hole goes." ―Morpheus to Neo (The Matrix movie)

Lean Six Sigma or Design Sprint (Design Thinking v2.0)?

In the 1999 film The Matrix, the main character Neo is offered the choice between a red pill and a blue pill by rebel leader Morpheus. The red pill would free him from the enslaving control of the machine-generated dream world. On the other hand, the blue pill would lead him back to stay in the comfortable simulated reality of the Matrix.

For both Lean Six Sigma and Design Thinking Professionals however, the decision in choosing either Lean Six Sigma or Design Sprint (Design Thinking v2.0) is usually not the first question to answer. Most of the time, we suffer from "exaggerated confidence based on one's expert experience". Simply put, "If all you have is a hammer, everything looks like a nail (Maslow, 1962)". Which means, for a Lean Six Sigma professional, most problems look like DMAIC can solve, and for a Designers, the 5-day Design Sprint is the way to go.

For those who are knowledgeable of both best practices, the choice of what to use is usually difficult because there is currently no framework in identifying what methodology to pick. Both Lean Six Sigma and Design Thinking professionals say that some problems may be solved by either of the two, or combination of both. This leads to trial-and-error which means more time and more resources spent on projects.

Rare Misprints of 100-peso Faceless Bills

In December 28, 2017, In a televised press conference, Bangko Sentral ng Pilipinas (BSP) Managing Director Carlyn Pangilinan said Machine errors have caused “rare misprints” of the 100-peso “faceless bills”.

Now, before you react on how inefficient and incompetent BSP is, it was found that there are only 33 misprinted bills out of the millions of pieces BSP is printing in a day, or at least 728 millions of pieces they print in a year. In Six Sigma lingo, it is equivalent to only 0.04 defect per million opportunities, exceeds even the ultimate goal of Six Sigma which is 3.4 defects per million opportunities.

This problem though is a good example on how to clearly distinguish a Design Problem against a problem that can be solved by Six Sigma's DMAIC methodology.

Let's look at how the two problems are difficult:

Design Problem
Can be solved by Design Sprint (Design Thinking v2.0)

Photo courtesy of Jannielyn Bigtas

According to Inquirer news article, consumers have expressed confusion at being handed the recently released five-peso silver coins which are closely similar in shape and in size to the one-peso BSP coins.

This is a perfect "design" problem that can be solved by Design Sprint. Persons involved in designing and launching this new generations coin have not considered critical user experience, lacked user "empathy", and "assumed" that what they think the users need are, are exactly what they really need. The BSP officials should have collected customer insights of the prototype and adjusted the specifications based on the user feedback before minting the new coins.

Design Sprint (Design Thinking v2.0) focuses on 3 things:
1. Developing a New Product or Service that your target customers love.
2. Innovating an Existing Product or Service to make it better for your target customers.
3. Improving the Customer Experience of your existing product or service.

Lean Six Sigma Problems
Can be solved by using Lean Six Sigma's DMAIC methodology

Process Defects
(Face and some areas not printed)

Process Delays
*NOT a real life example
(If let's say BSP's target is to print 1 Million pcs of bills per day, and at the end of day only 950,000 pcs were printed)

Variations
*NOT a real life example
(Variation of sizes of bills: Some did not meet the standard length, width, or both)

Lean Six Sigma focuses on 3 things:
Reduction of:
1. Process Defects
2. Process Delays
3. Process Variations

of an existing products or services of a company. The assumption of Lean Six Sigma: a company has a product or service that the customers love. Six Sigma is not after designing a new product or service, but after the company deliver the product or service, with fewer defects, delays, and variations.

Conclusion

Lean Six Sigma is used if your existing product/ service has recurring problems with process defects, delays and variations. It means you still do not know what solutions to do for your problem, because you still do not know what the root causes are.

For Design Sprint (Design Thinking v2.0), the problem is about how to facilitate innovation: How to design a new product or service that your target customers love; How to innovate an existing product or service; and how to improve customer experience of your existing product or service.

What business problems do you currently have? Will you take the Lean Six Sigma pill? or choose the Design Sprint (Design Thinking v2.0) pill?

Please share your thoughts so we all learn from it.

Rex Jayson Tuozo "The Six Sigma Guy"

2018 Program Schedules:

Lean Six Sigma Yellow Belt Certification Workshop for Service Industry Leaders | Be promoted. Boost your career and Earn Respect from your Boss and Peers. | DLSU RCBC Plaza Makati City | JAN 26, 2018, 8AM - 5PM | P9,000.00 | ask@6sigmaph.com | Designed by no less than "The Six Sigma Guy", you deserve the best |
Please email ask@6sigmaph.com:  Yellow Belt and we'll send you details.
https://yellowbeltwave47.eventbrite.com

Significantly improve your critical thinking, facilitation skills, process analysis, and be able to organize ideas in a structured and logical way. | BE ONE of the FEW Certified Six Sigma Green Belts in the Philippines DESIGNED by no less than "The Six Sigma Guy" |  Lean Six Sigma Green Belt Certification Program for Service Industry | DLSU RCBC Plaza Makati City | Feb 1, 2, 8, 9, 2018 (Wave 29) | 8AM - 5PM | P38,000.00 | ask@6sigmaph.com | +632-357-6830
Please email ask@6sigmaph.com:  Green Belt and we'll send you details.
https://gbwave29.eventbrite.com

INNOVATION Certificate for Customer Experience & Product Development (using Design Thinking v2.0) [Wave 2] | 2FEB2018, 8AM to 12:01PM | P2,500 + VAT if applicable |
Please email ask@schoolofdesignsprint.com , and we'll send you details.
CLICK to register: https://innovationcertificatewave2.eventbrite.com

Certified Customer Experience Innovator (CC/EI) using Innovation Design Sprint (Design Thinking v2.0) [wave 2] | MAR 19, 20, 2018 | DLSU GSB RCBC Plaza Campus Makati City | 8AM to 5PM | P15,000.00 | ask@schoolofdesignsprint.com | https://customerexperience2.eventbrite.com

References:
Lewis, M., (2016). The Undoing Project (W. W. Norton & Company).

Maslow, A. H., (1962). Toward a Psychology of Being.

Ballaran, J., (2017). BSP takes action to address misprinted P100 bills in circulation. [Online]
Available at: http://business.inquirer.net/243192/bsp-takes-action-address-misprinted-p100-bills-circulation-bsp-p100-bill-misprint-faceless-isolated-incident?utm_campaign=Echobox&utm_medium=Social&utm_s
[Accessed 28 December 2017].

Roxas, P. A. (2017). Binay Wants Halt in Issuance of New P5 coins to Avoid Confusion. [Online]
Available at: http://newsinfo.inquirer.net/955491/binay-wants-halt-in-issuance-of-new-p5-coins-to-avoid-confusion-coins-aguinaldo-bonifacio-p5-new-coins-bsp#ixzz52ZpZ8f2P