Automotive Industry GM Receives Six Sigma Green Belt Certification

Automotive Industry GM Receives Six Sigma Green Belt Certification

Originally Published 4.16.2016

MAKATI CITY, Philippines - Rex "The Six Sigma Guy" Tuozo, Six Sigma PH's Lean Six Sigma Master Black Belt awarded Lean Six Sigma Green Belt certification to Luis Penson, VP Marketing and General Manager of CTM Ventures and Equity Group Inc. operators of Hyundai and Suzuki dealerships south of Metro Manila. Penson reduced the average waiting time for preventive maintenance service (PMS) for the Hyundai Dasmarinas branch from 76 minutes to 52 minutes using Lean Six Sigma tools and methodology. With the success of his first Lean Six Sigma project, he started rolling out several other process improvement projects to other dealership branches of CTM Ventures. "I am impressed with the results of Lean Six Sigma. How it can reduce process delays and process defects which results in happier customers and better profitability of a company. It has also made our employees think in terms of process, and be data-driven, and also has helped improve teamwork across different departments," Penson added.

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Process & Project Manager Reduces Defects, Receives Lean Six Sigma Certification