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Makati BPO PM Saves P19M, Earns Six Sigma Black Belt Certification

12/12/2016

2 Comments

 
Picture
Arthur Flores Jr. Receiving his Black Belt Certification from Master Black Belt, Rex Tuozo “The Six Sigma Guy”

HOW SIX SIGMA PROFESSIONAL MAKE "SIMPLE + PRACTICAL" = P19,353,270.24

by Crisglen John P. Villegas
​MAKATI CITY, Philippines- November 25, 2016, Last day of Six Sigma PH’s MEGA Green Belt class, The Philippines have gained yet another Black Belt to reshape business process in the image of excellence.

Arthur Flores Jr., once again, displayed his mastery in the field of process improvement by applying Six Sigma tools and methodologies to decrease processing time and process defects which resulted to a whopping 19,353,270 Pesos worth of revenue increase.

In his brief testimonial, Arthur urged the graduating wave to pursue their certification by sharing how being a certified Green Belt boosted his career, how he gained respect from his boss and peers, and this time, shares the story of his success in the pursuit of his Black Belt Certification.

​Considering his young age, who wouldn’t be awed in his accomplishments? We ourselves were quite inspired by his speech, and of course, we couldn’t let the good news be confined in the walls of the venue; it had to be shared! So, further this article is our one-on-one interview with The Philippine’s latest Black Belt. Go ahead, gather some tips and Be Inspired!

      Q. What prompted you to take the Six Sigma Workshop? 

      A. I have taken the GB program in 6sigma PH and also got certified prior to taking the BB program.
​
        I already learned a lot in the GB program but I yearned for more knowledge regarding root cause analysis. Because I told myself that if I can already do things I have done using GB methodologies, what more can a BB do?
Picture
Arthur’s Green Belt Certification. 24th February, 2016
     Q. What Prompted you to start your project?

         A. I always listen to the feedbacks of the stakeholders, whether in a formal environment or not, to know their pain area. After capturing their pain area, that is when I will pour my time in getting the root cause of the problem being encountered.

      Q. What was your project about?

     A. My project mainly revolves in increasing the average staff productivity. This was relevant to the stakeholders because data shows that by increasing the staff productivity with their current task at hand, revenue also goes up.
          This may sound basic but on the line of business I conducted the project with, not all of their process shares the same logic that is why I encourage all practitioners to never defer on your data or you might end up doing something not so relevant.

      Q. How was it like for you, starting up and executing your own project?
​

     A. This is my second project using a formal Six Sigma structure so I got a little bit the hang of how I should start it.
      I will never deny, however, that there are major hurdles along the way. One of it is that the action items will disrupt their usual routine even though it sounds simple on papers. This is when the Change Management Tool taught by Sir Rex did its wonders.           

      Q. What were the results of your project?

       A. The project left a good impression to the stakeholders. This was a problem that everyone had a hard time figuring out and to everyone’s amazement, the simple action items implemented solved it.
      The solutions were very practical that it was overlooked by everyone. This is one of Sir Rex’s principle and it sure does its magic.  
     Q. What was the impact of your project to your company?

    A. 6sigma projects are mainly centered on cost savings. What I like most about this project is that I was able to give two options for my stakeholders in terms of financial impact: They can opt for cost savings through FTE reduction, or retain the same number of people leading to higher income generation.
      This, I think, is going to be a more prominent structure in the near future as 6sigma market increases and adds more dimension to its ever evolving tool box.
    The stakeholders opted for the latter which then yielded to PHP 19,353,270.24 increase in revenue.
"That's one reason why companies give high value for Certified Six Sigma individuals.  One does not just attend a program and receive his certification, but has to successfully apply and show proper use of tools and methodology with actual work processes.  One has to earn his Six Sigma certification,"- Rex Tuozo, “The Six Sigma Guy”  
      Q. What was the impact of being a certified Six Sigma Black Belt to you as an individual?

      A. Getting certified as a Black Belt obviously opened a lot of opportunities for me. What they say in 6sigma PH is true. You will get a boost in your career, you get recognized by your colleagues, and you become more valuable in the business market.
         Efforts are no longer enough nowadays to fast track your career. You need to get a boost; you need to be on the high-way; and 6sigma is one of your best means to be there.

     Q. What would be your message to those who are currently taking / planning to take the Green Belt Program or those who are currently conducting their own projects?

      A. Sir Rex, The Six Sigma Guy, has said this many times and I will simply repeat it. One of the greatest asset of a Six Sigma practitioner is perseverance. We do not quit. Challenges will be there but your tools and methodologies will help you overcome it.
       Follow the 6sigma circuit and you will never get lost.
     Q. If there’s anything else that you’d like to share about your experience, what would it be?

       A. I’ve said this when I got certified, and allow me to say it again.
           This stuff works!
          You may stumble, you may have set backs but don’t be overwhelmed by it. You have your Master Black Belt Rex and Black Belts to help you out. No problem is too big to solve with all the practitioners of 6sigma PH that got your back.

​
To be certified in Six Sigma, one has to complete an actual Six Sigma project and apply process improvement tools, methodology and techniques learned in class.  "That's one reason why companies give high value for Certified Six Sigma individuals.  One does not just attend a program and receive his certification, but has to successfully apply and show proper use of tools and methodology with actual work processes.  One has to earn his Six Sigma certification," Tuozo said.  "If you attend our Six Sigma programs, unlike other training providers, you get continuous support after the program, for no additional cost.  You'll be assigned a Black Belt to help you complete your project," Tuozo added.
"If you attend our Six Sigma programs, unlike other training providers, you get continuous support after the program, for no additional cost.  You'll be assigned a Black Belt to help you complete your project," –Rex Tuozo, “The Six Sigma Guy”
​There you have it! We hope that you were inspired by Arthur’s story, for more similar reads, you can follow this blog or visit us regularly at www.6sigmaph.com/blogs.

Be Inspired, Be Awesome!
​

We would like to hear from you too! If you have any questions you want to ask us or these newly certified professionals, Email us at ask@6sigmaph.com. 

2 Comments
Wilbert S. Aznar
12/13/2016 02:48:43 am

This is really inspiring!I hope that someday I can enroll this six sigma.Challenges that make you stand out as six sigma is your way of life.

Reply
Six Sigma PH link
12/13/2016 10:57:17 am

Hi Wilbert!

Thank you for visiting our blog. We hope to train with you soon.

We are glad that you were inspired by this story. We will continue to publish similar stories to inspire more Filipino professionals like you.

Be Inspired, Be Awesome!

SIX SIGMA PH
"Our mission is to make Six Sigma SIMPLE & PRACTICAL to make it EFFECTIVE."
www.6sigmaph.com | ask@6sigmaph.com | +632-357-6830
#SixSigmaPhilippines
#TheSixSigmaGuy

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    Rex Jayson Tuozo "The Six Sigma Guy"

    Rex is a Six Sigma Trainer and Consultant, theater performer, Suits & Game of Thrones fan, and the author of the 1st Six Sigma book in the Philippines

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