Khristine "Khrissy" Baino
LEARNING & DEVELOPMENT MANAGER
Lean Six Sigma Black Belt Consultant
Khrissy is the Learning and Development Manager of Highclere-Six Sigma Consulting Inc. and a Black Belt consultant of Six Sigma PH. She is one of the National Convention Core Committee Members of the Philippine Society for Talent Development and studied mass communication at the City College of Manila. She is trained in Scrum Master, Design Thinking, Project Management, and other agile, HR, and leadership programs.
She is a former Account Manager and Team Coach of various BPO companies with a wide array of experiences including Sales, Collections, Customer Service, Tech Support, Travel, Telco, Gaming, and Banking.
She specializes in planning, directing, and coordinating the administrative functions of her organization. She oversees the recruitment, interviewing, and hiring of new staff; consults with the president on strategic planning; and serves as a link between the organization's management and its employees. She also takes care of client engagements for in-house inquiries and other corporate events.
Khrissy is also a Certified Customer Experience Blueprint™ Facilitator and Certified Training Designer by the Philippines Society for Talent Development (PSTD).
PROFESSIONAL EXPERIENCE
Lean Six Sigma Black Belt Consultant, Six Sigma PH
December 2019 to present
Learning and Development Manager,
Highclere Consulting- the Change Experts
May 2019 to present
Quality Assurance Analyst, Paragon ICC, a Playtech company
November 2018 to May 2019
Shift Manager, Paragon ICC, a Playtech company
August 2014 to September 2018