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WHY Train People to Become Masterful Brainstorming Facilitators?

9/6/2014

6 Comments

 
Picture
I always tell this to my friends (most specially executives and hiring managers):


"If someone introduced himself to you as a Six Sigma Black Belt, and says 'I can solve your problems at work using Six Sigma.'" DO NOT believe him, and do not hire that person.


I make sure that all my Six Sigma students understand this point: The real Six Sigma practitioners are expert facilitators.  Six Sigma professionals are indeed skillful with process improvement tools and methodology, and are competent using statistical and graphical analysis using Minitab, but at the end of the day, it will be the process owners  who will analyze for root causes and develop and implement solutions that will address the problem.  Your main role as a Six Sigma Black Belt is to pick the correct tools in your Six Sigma toolbox, and facilitate the discussions.  You are there as a coach, and not as the "star" player.  You guide them through the DMAIC methodology, and explain how to read graphs and statistics.  


AND MOST IMPORTANTLY, make things simple.  Make things practical.  Do not use complicated statistics just to show-off and feed your egos.  Make your team members feel smarter.  By doing that, not only you help them solve their problems and make their lives easier, they will also start to think you're the brightest person without exerting effort.  Trust me :)


Do you want to know the salary of Six Sigma certified individuals in the Philippines?  CLICK our previous blog post:
http://www.6sigmaph.com/blog/salary-of-a-six-sigma-green-black-belt-in-the-philippin

If you want to start your Lean Six Sigma Journey, view ourTRAINING page and TESTIMONIALS



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Who then are the process owners?
Process owners are the persons who are doing the process on a day-to-day basis, and not just the supervisors and managers.  They are the blood of your operations.  Your operators, your processors, your analysts, your call center agents.  Those who perform and do the process.




In relation to this short article, I would like to share this Power Point Presentation (Credits to Idea Champions)
whytrainpeopletobecomebrainstormfacilitators-130125115450-phpapp02.ppt
File Size: 1225 kb
File Type: ppt
Download File

6 Comments
Greg Leiphart
9/9/2014 07:57:15 pm

Excellent truth, although I believe it may bruise the egos of many Black Belts I have experienced. The truth remains that the solutions often lie in the hands of the process owners. The problem is they often are not familiar with the tools to bring about the desired improvement.

Reply
Rex Jayson Tuozo
10/3/2014 06:43:47 pm

Hi Greg. Sad to say but that's the truth. I was also guilty of that when I was new in Six Sigma. Cheers!

Rex

Reply
Siva Soora
10/3/2014 06:23:43 pm

Rex. You are correct in saying that we as Six Sigma professionals need to harness the Power of Teams. Most of the time the Operations people buy in to solutions they come up with more so than people in staff positions. Stimulating thought and developing critical thinking without spoon feeding them helps them learn and grow. That is what is nice to see and finally they get the satisfaction of solving tough complex issues.

Reply
Rex Jayson Tuozo
10/3/2014 06:41:54 pm

Hi Siva. Thank you for your comments, power of the teams indeed. Our job really is how to make them be smarter and find ways to improve processes using Lean Six Sigma methodology and tools. Cheers!

Rex

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    Rex Jayson Tuozo "The Six Sigma Guy"

    Rex is a Six Sigma Trainer and Consultant, theater performer, Suits & Game of Thrones fan, and the author of the 1st Six Sigma book in the Philippines

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